Amaka Onyeayana

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Caring and desire to care for people and elderly ones is my priority and also giving helping hands motivates me more.

Responsible for designing team and individual courses, maintaining records of curriculum and materials and gathering feedback on the quality of trainings from trainees, instructors and managers.

Also, checking the elders in the community , ascertaining their well-being. Counting the population of children around the community.

• Task Complexity:

1. Ensure the effective management and functionality of the environment of the Experience Centre.

• Ensure that the features of the Experience Centre, branded fixtures, digital signage, IT infrastructure, Power generators and other support infrastructure are continually in an optimal functional state to support a pleasant ambience for the customers. And liaise with the appropriate support department in resolving maintenance issues.
• Ensure maintenance of look and feel of the Experience Centre with the look and feel in a continually pristine condition that presents a high-quality portrayal of the company’s brand.
• Brand, and liaise with shop rollout team to resolve all snags in fit-out elements.
• Conduct forecasting and performance of demand planning for optimal product availability, and liaises with supply chain and logistics to ensure optimal stock level is maintained.
• Ensure optimum service and sales levels so that each customer receives excellent sales and customer service experience and solutions.
• Create and develop a client base by ensuring customer data capture at point of sale and follow up accordingly.
• Ensure compliance with merchandising guidelines stipulated by Retail marketing; also ensuring merchandising translates into sales.
• Ensure optimal visibility for products and promos within the Experience Centre
• Ensure adherence to health safety and environment standards in the Experience Centre
• Oversee administrative duties within the Experience Centre.

• Maintain records of client care, condition, progress, or problems to report and discuss observations with supervisor or case manager

• Attending to the aged ones to all their Pension and Asset Management Enquiries / issues

• Processing of client change of account information and signature as case maybe to the elderly ones.

• Render daily report on applicable platform

• Processing of client/ aged one’s withdrawal application as well as deceased person benefits withdrawal

• Observe the elderly for signs of deterioration or concern and report them to the family or doctor on an immediate basis.