Detail-oriented individual known for strong problem-solving abilities and effective inventory management. Experienced in improving operational efficiency and driving sales outcomes, committed to enhancing client experiences and maximizing profitability.
Overview
9
9
years of professional experience
Work History
Bartender
Cottage Inn
Geismar
10.2025 - 12.2025
Drove beverage sales through deep product expertise and seasonal promotions in fast-paced settings.
Audited inventory levels and forecasted supply needs to prevent stock-outs and reduce waste.
Ensured smooth operations during peak hours through effective inventory management.
Health Insurance Advisor
Freedom Life
02.2025 - 12.2025
Managed high-volume lead pipeline, converting complex insurance data into compelling presentations for diverse clients.
Conducted comprehensive discovery calls to assess financial and health needs, recommending optimal products.
Guided prospects through complete sales cycle, ensuring accurate execution of all regulatory documentation.
Manager/Shift Leader
Albasha Greek Lebanese Restaurant
Baton Rouge
01.2017 - 11.2024
Training & Leadership: Spearheaded a server training program focused on upselling techniques and menu psychology, directly increasing average check totals.
Account Management: Developed a loyal "regular" book of business, utilizing personalized service to drive a significant increase in repeat customer visits.
Operational Efficiency: Optimized table turnover rates during peak hours through strategic seating and resource allocation, maximizing hourly profit.
Negotiation: Resolved high-stakes guest grievances by employing de-escalation tactics, turning potential losses into long-term brand loyalty.