Amanda Fontenot
DeRidder
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
25
25
years of professional experience
Work History
Sales Representative
High Point Portable Buildings
03.2022 - Current
- Expanded customer base through cold calling, networking, and relationship building.
- Stayed current on company offerings and industry trends.
- Contributed to event marketing, sales and brand promotion.
- Generated advertising brochure for vendor use.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Paraprofessional
Beauregard Parish School Board
01.2019 - 05.2022
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Administered tests and assessments to evaluate student progress and performance.
- Facilitated small group tutoring sessions for students struggling in math and reading.
Human Resources Assistant/ Cashier
Stine Lumber
07.2000 - 05.2018
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Worked flexible schedule and extra shifts to meet business needs.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Answered and redirected incoming phone calls for office.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Assisted customers with returns, refunds and resolving transaction issues.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Processed employee termination paperwork at direction of supervisory staff.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
South Beauregard High School
Longville, LA05-2000
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Greeting and seating clients
- Office administration
- File management
- Administrative support
- Clerical support
- Professional demeanor
- Phone etiquette
Timeline
Sales Representative
High Point Portable Buildings
03.2022 - Current
Paraprofessional
Beauregard Parish School Board
01.2019 - 05.2022
Human Resources Assistant/ Cashier
Stine Lumber
07.2000 - 05.2018
High School Diploma -
South Beauregard High School
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