Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Martin

Winnsboro

Summary

Proven track record in enhancing customer satisfaction and reducing waste, as demonstrated at Smoker's Paradise Plus. Skilled in meat cutting and inventory rotation, with a knack for fostering positive team environments. Excelled in roles requiring strong customer service and workplace safety, achieving significant improvements in efficiency and quality standards. Knowledgeable Deli Worker with [Number] years of experience in deli services and operations. Proficient in safe slicer operations and creative sandwich art. Known for providing great customer service and unwavering reliability. Energetic Deli Clerk highly trained in using computerized register and payment systems. Knowledgeable in large range of food types and party tray arrangements. Experienced [Job Title] brings sales expertise and strong listening skills to growing team. History of building customer loyalty with fast, friendly and knowledgeable service.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Deli Worker

Smoker's Paradise Plus
10.2023 - Current
  • Increased customer satisfaction by providing efficient and friendly service at the deli counter.
  • Promoted a positive work environment through effective communication and collaboration with colleagues.
  • Reduced food waste by monitoring product freshness and rotating stock effectively.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Assisted customers in selecting deli products, offering suggestions for meal planning and preparation.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Improved customer wait times with efficient slicing techniques for meats and cheeses while maintaining precision in portion control.
  • Prepared custom sandwich orders, adhering to customer preferences while maintaining high-quality standards.
  • Trained new employees on deli operations, policies, and procedures, contributing to a more efficient workforce.

Cook Shift Leader

Bobby's Family Resturant
02.2018 - 04.2022
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
  • Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
  • Placed orders to restock items before supplies ran out.

Carhop/Cook

Sonic Drive Inn
11.2007 - 04.2013
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
  • Operated headset communication system to take orders quickly and accurately from customers.
  • Resolved customer complaints professionally, finding mutually agreeable solutions.
  • Increased customer satisfaction by providing prompt and friendly service.
  • Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.

Education

GED -

Winnsboro High School
Winnsboro, LA
04.1998

Skills

  • Meat Cutting
  • Inventory Rotation
  • Customer Service
  • Cleaning and sanitizing
  • Knife Handling
  • Workplace Safety
  • Cleanliness and sanitation
  • Food safety knowledge

Certification

  • ServSafe Food Protection Manager Certification - National Restaurant Association.
  • Food Handler Certification - State or Local Health Departments.
  • Alcohol Server Certification (varies by state) - State Liquor Control Board or Third-Party Providers.
  • ServSafe Food Handler's Certification

Timeline

Deli Worker

Smoker's Paradise Plus
10.2023 - Current

Cook Shift Leader

Bobby's Family Resturant
02.2018 - 04.2022

Carhop/Cook

Sonic Drive Inn
11.2007 - 04.2013

GED -

Winnsboro High School
  • ServSafe Food Protection Manager Certification - National Restaurant Association.
  • Food Handler Certification - State or Local Health Departments.
  • Alcohol Server Certification (varies by state) - State Liquor Control Board or Third-Party Providers.
  • ServSafe Food Handler's Certification
Amanda Martin