Summary
Overview
Work History
Education
Skills
References
Timeline
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Amanda Overstreet

Youngsville

Summary

Results-driven Assistant Store Manager known for high productivity and efficient task completion. Possess specialized skills in inventory management, staff training and development, and sales strategy implementation. Excel at leadership, communication, and problem-solving to enhance team performance and achieve store objectives. Committed to fostering positive customer experiences while driving business growth.

Overview

13
13
years of professional experience

Work History

Assistant Store Manager

PetSmart
Lafayette
06.2019 - Current
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Delegated work to staff, setting priorities and goals.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed inventory and supplies to ensure materials were available when needed.

Food and Beverage Manager

The Chelsea Hotel
Atlantic City
05.2012 - 12.2016
  • Maintained excellent communication between front-of-house staff and back-of-house staff in order to provide efficient service throughout the entire dining experience.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Organized special events such as banquets, receptions, weddings and other social functions to ensure successful execution of services.
  • Created and delivered orientation and training for new team members and professional development activities for experienced associates.

Education

Some College (No Degree) - Biology

University of Louisiana At Lafayette
Lafayette, LA

Some College (No Degree) - Mathematics Education

Stockton University
Absecon, NJ

Skills

  • Inventory management
  • Employee training
  • Performance reviews
  • Visual merchandising
  • Sales forecasting
  • Team building
  • Team management
  • Sales techniques
  • Verbal and written communication
  • Team building and leadership
  • Customer service and engagement
  • Staff scheduling

References

References available upon request.

Timeline

Assistant Store Manager

PetSmart
06.2019 - Current

Food and Beverage Manager

The Chelsea Hotel
05.2012 - 12.2016

Some College (No Degree) - Biology

University of Louisiana At Lafayette

Some College (No Degree) - Mathematics Education

Stockton University

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Amanda Overstreet