Amanda Vine
New Orleans
Summary
Professional experience working in fast-paced environments demanding strong communication and interpersonal skills. Trustworthy, ethical and committed to superior customer service. Confident in interactions with individuals at all levels. Detail and team oriented, a strong sense of urgency, flexibility to adapt to rapid and continuous change, and multitask effectively.
Overview
8
8
years of professional experience
Work History
Server
Monday’s
09.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Lead Server
Fifteen25
10.2022 - 01.2025
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Cultivated warm relationships with regular customers
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
Restaurant Manager
Barrows Catfish
08.2019 - 10.2022
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Carefully interviewed, selected, trained, and supervised staff
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant
- Led and directed team members on effective methods, operations, and procedures
- Motivated staff to perform at peak efficiency and quality
- Tracked daily sales transactions and invoices for accurate and updated financial reporting
- Managed staff schedules and maintained adequate coverage for all shifts
Assistant Manager
Auntie Anne's Pretzels
01.2017 - 08.2019
- Supervised day-to-day operations to meet performance, quality and service expectations
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
Education
Associate Of General Studies - Education Candidate
Delgado Community College
New Orleans, LAHigh School Diploma - undefined
Belle Chasse High School
Belle Chasse, LA01.2019
Skills
- Anticipating Guest Needs
- Upselling Skills
- Customer Relationship Development
- Office Cleaning
- Transactions and Cash Handling
- Natural Leadership
- Strong work ethic
- Professional appearance
- Memory retention
- Sales techniques
Timeline
Server
Monday’s
09.2024 - Current
Lead Server
Fifteen25
10.2022 - 01.2025
Restaurant Manager
Barrows Catfish
08.2019 - 10.2022
Assistant Manager
Auntie Anne's Pretzels
01.2017 - 08.2019
High School Diploma - undefined
Belle Chasse High School
Associate Of General Studies - Education Candidate
Delgado Community College
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