Amber Babin
Houma
Summary
Skilled in front office coordination with background in managing administrative tasks, scheduling appointments, and overseeing customer service. Demonstrates strong organizational skills, communication abilities, and problem-solving prowess. Known for enhancing operational efficiency and improving team productivity through process improvements. Committed to maintaining professionalism and delivering high-quality results in fast-paced, deadline-driven environments.
Overview
18
18
years of professional experience
Work History
Front Office Coordinator
South Louisiana Dentofacial Center
Houma
12.2024 - Current
- Schedule patient appointments.
- Respond to messages and emails to the office.
- Processed payments from patients in a timely manner.
- Assisted with ordering supplies as needed.
- Assisted with filing paperwork both electronically and manually.
- Compiled and prepared reports and documents.
- Maintained general office organization and cleanliness.
- Managed front desk operations during shifts worked.
- Responded to customer inquiries via telephone or email in a professional manner.
Server
Spigots Brew Pub
Houma
01.2024 - 08.2024
- Monitored dining room for cleanliness and proper set-up at all times.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Delivered food orders promptly and courteously.
- Prepared checks, itemizing total meal costs and taxes.
Server
Lumiere Jazz and Bistro
Houma
10.2023 - 02.2024
- Monitored dining room for cleanliness and proper set-up at all times.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Delivered food orders promptly and courteously.
- Prepared checks, itemizing total meal costs and taxes.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Checked food before serving it to customers.
Receptionist
Terrebonne Pediatrics
Houma
07.2007 - 11.2014
- Greeted patients and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Operated phone lines to answer, screen and forward calls to appropriate personnel.
- Updated and recorded patient information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
- Scheduled appointments for patients.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Performed data entry tasks into various computer systems accurately and promptly.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
Education
High School Diploma -
Ellender Memorial High School
Houma, LA05-2007
Skills
- Appointment scheduling
- Patient data management
- Payment processing
- Office organization
- Report preparation
- Electronic filing
- Customer service
- Communication skills
- Time management
- Multi-line phone operation
- Task prioritization
- Team collaboration
- Attention to detail
- Organizational skills
Timeline
Front Office Coordinator
South Louisiana Dentofacial Center
12.2024 - Current
Server
Spigots Brew Pub
01.2024 - 08.2024
Server
Lumiere Jazz and Bistro
10.2023 - 02.2024
Receptionist
Terrebonne Pediatrics
07.2007 - 11.2014
High School Diploma -
Ellender Memorial High School
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