Amber Bordelon
Ville Platte
Summary
- Driven and dependable professional with management experience and a strong background in customer service, food service, and restaurant operations. Proven leadership skills with the ability to motivate teams, train employees, manage daily operations, and maintain high standards of customer satisfaction and safe food handling practices. Microsoft Word Certified with experience in documentation preparation, budget tracking, time management, and organizational planning.Adaptable to fast-paced and changing environments while maintaining a positive, professional attitude and a strong commitment to excellence. Recognized for being reliable, detail-oriented, and dedicated to achieving organizational goals through effective communication, problem-solving, and exceptional work ethic.
Overview
3
3
years of post-secondary education
10
10
years of professional experience
Work History
Server/Head Food Runner
Chilis's Bar and Grill
Carencro
05.2026 - 07.2026
- Delivered food and beverages promptly to enhance guest satisfaction.
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure accurate order preparation.
- Managed opening and closing tasks to maintain an organized dining environment, including setting up the dining area and restocking supplies.
Manager on Duty/Server
Frosty Inn
Ville Platte
01.2023 - 05.2026
- Coordinated staff scheduling and oversaw daily operations to ensure efficient service delivery
- Delivered exceptional customer service as a hostess and waitress, enhancing guest satisfaction
- Managed cash transactions efficiently as a cashier
- Managed bookkeeping and financial responsibilities to maintain accurate financial records
- Collaborated with team members to maintain a positive work environment
- Handled cash transactions as a cashier
Project Assistant
Fontenot’s Housing
Ville Platte
08.2022 - 03.2025
- Coordinated project schedules and timelines for housing development initiatives.
- Assisted Project Manager in preparing project plans, schedules, and budgets.
- Supported budget tracking and resource allocation for ongoing projects.
- Assisted in preparing project documentation and reports for stakeholder review.
- Managed communication between team members and external partners effectively.
- Organized site visits and meetings to facilitate project updates and discussions.
Waitress, Hostess, and Cashier
El Charros Mexican Restaurant
Ville Platte
02.2016 - 03.2022
- Welcomed and seated guests, ensuring a positive first impression
- Handled cash transactions while delivering friendly and efficient service
- Delivered food orders promptly and accurately
- Prepared and served alcoholic beverages to customers
- Delivered food orders swiftly and accurately, enhancing dining experience
- Oversaw financial transactions and maintained accurate records
Education
Some College (No Degree) - Practical Nursing
South Louisiana community college
Ville Platte, LA 07.2026 - 08.2029
Skills
- Microsoft Word Certified
- Customer Service Excellence
- Team Leadership & Management
- Employee Training & Development
- Budget Tracking & Cost Control
- Time Management & Organization
- Documentation Preparation & RecordKeeping
- Creative Problem-Solving & Attention to Detail
- Adaptability in Fast-Paced Environments
- Professionalism & Positive Attitude
- Reliability & Strong Work Ethic
- Commitment to Quality & Customer Satisfaction
Timeline
Some College (No Degree) - Practical Nursing
South Louisiana community college
07.2026 - 08.2029
Server/Head Food Runner
Chilis's Bar and Grill
05.2026 - 07.2026
Manager on Duty/Server
Frosty Inn
01.2023 - 05.2026
Project Assistant
Fontenot’s Housing
08.2022 - 03.2025
Waitress, Hostess, and Cashier
El Charros Mexican Restaurant
02.2016 - 03.2022