Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Amber Judson

Maurcie

Summary

Results-driven professional with over 20 years of experience in OS&D and customer service. Expertise in resolving shipping discrepancies, conducting compliance audits, and training staff on best practices. Demonstrated ability to enhance operational efficiency through effective problem-solving and meticulous record-keeping. Recognized for strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

23
23
years of professional experience

Work History

OS&D Clerk and Customer Service

FedEx Freight
Scott
12.2002 - Current
  • Resolved shipping issues through effective communication with drivers and warehouse staff.
  • Maintained accurate records of shipments, losses, and damages for reporting.
  • Conducted audits of freight to ensure compliance with company standards.
  • Streamlined OS&D procedures through collaboration with team members.
  • Trained new staff on OS&D processes and organizational best practices.
  • Monitored shipment conditions to proactively identify potential issues.
  • Documented damages on bills of lading prior to vendor returns.
  • Executed daily cycle counts to verify inventory accuracy.

Education

High School Diploma -

Comeaux High School
Lafayette, LA
05-2002

Skills

  • Shipment tracking and freight management
  • Compliance auditing
  • OS&D procedure development
  • Customer service and relations
  • Problem solving and issue resolution
  • Staff training and development
  • Multitasking skills
  • Attention to detail
  • Data entry and organization
  • Time management and prioritization
  • Effective communication

Affiliations

I enjoy running and photography.

Accomplishments

  • Won Bravo Zulu award twice.

References

References available upon request.

Timeline

OS&D Clerk and Customer Service

FedEx Freight
12.2002 - Current

High School Diploma -

Comeaux High School

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Amber Judson