Amin Gauthier
Denham Springs
Summary
Dynamic professional with extensive experience at the United States Postal Service, excelling in mail sorting and customer service. Proven ability to enhance efficiency through effective route planning and strong problem-solving skills. Recognized for maintaining high standards of professionalism while collaborating with coworkers to achieve operational goals. Excelling in professionalism and customer service skills is above and beyond. Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Knowledgeable about processes and main carrying restrictions. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and adeptness at working effectively unsupervised, while quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Rural Mail Carrier
United States Postal Service, USPS
Baton Rouge
01.2025 - 05.2025
- Collected outgoing mail from homes and businesses for processing at post office.
- Sorted mail in delivery sequence to enhance efficiency.
- Obtained receipts for registered and insured mail deliveries.
- Inspected delivery vehicle before shifts, reporting hazards to supervisors.
- Used GPS and road maps to confirm accurate routes and addresses.
- Scanned labels on letters and parcels to ensure receipt confirmation.
- Assisted customers with heavy packages, placing items by front door or garage.
- Provided exceptional customer service, addressing inquiries about postal services.
Brand Ambassador/Bowling Attendant
Main Event
Baton Rouge
03.2022 - 01.2025
- Maintained clean, orderly environment through sweeping, mopping, and dusting.
- Conducted regular inventory checks to ensure adequate supply levels.
- Processed credit card transactions and provided accurate change swiftly.
- Cleaned work areas and equipment at end of each shift for optimal hygiene.
- Greeted customers and addressed inquiries to enhance service experience.
- Reminded customers about upcoming events and promotional offers effectively.
- Assisted staff members in completing tasks to promote teamwork.
- Eliminated safety hazards by removing soiled items and collecting trash from customer areas.
Shoe Sales Associate
Academy Sports Outdoors
Denham Springs
09.2019 - 04.2020
- Cleaned fitting rooms after each use; removed items left behind by previous customers.
- Followed company policies and procedures in order to provide excellent customer service.
- Organized shelves and displays to maintain a neat and orderly store environment.
- Developed strategies for increasing sales opportunities through effective marketing techniques such as promotions or discounts.
- Stocked shelves with new arrivals; arranged shoes according to size, style, brand.
- Conducted regular price checks to ensure competitive pricing for customers.
- Answered phone calls promptly and professionally while providing accurate information about store products and services.
- Maintained updated records of inventory, sales, orders, returns.
Cashier
Chick-fil-A
Denham Springs
09.2017 - 06.2019
- Issued receipts, refunds, and credits to customers accurately.
- Conducted price checks for special orders and discounts as requested.
- Stocked shelves with merchandise to ensure optimal inventory levels.
- Organized promotional displays and arranged merchandise to enhance sales visibility.
- Operated cash register efficiently, processing payments in various forms.
- Maintained cleanliness of checkout area, ensuring a tidy environment.
- Resolved customer complaints professionally, adhering to company policy.
- Promoted loyalty programs to boost sales potential and enhance customer service.
Education
Some College (No Degree) - Business Administration
Southern University And A&M College
Baton Rouge, LASkills
- Mail sorting and package handling
- Route planning and navigation
- Vehicle inspection and maintenance
- Customer service
- Inventory management
- Time management
- Problem solving
- Effective communication
- Safe driving
- Scheduling flexibility
- Professionalism
- Sales strategies
- Team collaboration
- Physical strength
- Multitasking ability
References
References available upon request.
Timeline
Rural Mail Carrier
United States Postal Service, USPS
01.2025 - 05.2025
Brand Ambassador/Bowling Attendant
Main Event
03.2022 - 01.2025
Shoe Sales Associate
Academy Sports Outdoors
09.2019 - 04.2020
Cashier
Chick-fil-A
09.2017 - 06.2019
Some College (No Degree) - Business Administration
Southern University And A&M College
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