Amiyah Thomas
1201 W Esplande Ave, Apt 1104
Summary
Caring person with patient care experience at Touro Infirmary Hospital. I know how to do vital signs, measure urine output and team collaboration. I have good customer service skills and bedside manner.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Touro Infirmary Hospital
03.2024 - 08.2024
- Monitored vital signs and recorded patient data accurately.
- Assisted nursing staff with daily patient care activities and procedures.
- Provided compassionate support to patients, enhancing comfort during treatment.
- Collaborated with healthcare team to ensure seamless patient transitions between departments.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Customer Service Associate
Lowes Home Improvment
07.2023 - 03.2024
- Maintained knowledge of inventory and promotions to provide accurate information to customers.
- Trained new associates on customer service protocols and operational procedures for consistency.
- Implemented feedback collection processes, contributing to continuous improvement in service delivery.
- Participated in team meetings to discuss performance goals and share best practices among staff.
Customer Service Associate
Home Depot
03.2022 - 04.2023
- Assisted customers with product selection and inquiries, ensuring a positive shopping experience.
- Processed transactions efficiently using point-of-sale systems to maintain accurate sales records.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty through effective communication.
- Collaborated with team members to optimize store layout and improve product visibility for customers.
Education
Associate of Science - Practical Nursing
Delgado Community College
New Orleans, LANo Degree - Nursing
University of New Orleans
New Orleans, LANo Degree - Nursing
Dillard University
New Orleans, LAHigh School Diploma -
L W Higgins High School
Marrero, LA06.2022
Skills
- Vital signs monitoring
- CPR certification
- Basic life support
- Patient positioning
- Team collaboration
- Compassionate care
- Vitals documentation
Certification
My basic life support is through the American Heart Association.
Timeline
Patient Care Technician
Touro Infirmary Hospital
03.2024 - 08.2024
Customer Service Associate
Lowes Home Improvment
07.2023 - 03.2024
Customer Service Associate
Home Depot
03.2022 - 04.2023
Associate of Science - Practical Nursing
Delgado Community College
No Degree - Nursing
University of New Orleans
No Degree - Nursing
Dillard University
High School Diploma -
L W Higgins High School