Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amy Glass

Slidell

Summary

Highly-Motivated Location Manager with proven expertise at Hub Group, excelling in logistics management and team leadership. Achieved streamlined operations through effective problem-solving and continuous improvement initiatives. Cultivated a customer-focused environment while maintaining compliance and safety standards, enhancing overall productivity and operational efficiency.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Location Manager

Hub Group
10.2024 - Current
  • Assisted in coordinating location logistics and schedules for efficient operations.
  • Supported team in maintaining safety protocols and compliance standards.
  • Engaged with vendors to facilitate equipment procurement and inventory management.
  • Conducted site inspections to ensure adherence to operational guidelines.
  • Collaborated with team members to streamline workflow processes and improve efficiency.
  • Participated in training sessions to develop knowledge of location management tools and systems.
  • Helped resolve logistical issues through effective communication and problem-solving skills.
  • Maintained accurate records of supplies and equipment usage for reporting purposes.
  • Resolved location-related issues swiftly through effective problem-solving skills, minimizing delays in production schedules.
  • Cultivated focus on customer service and satisfaction with well-trained, empowered team.
  • Controlled location operational expenses and maintained budgets through balance of profit promotion and cost control.
  • Built strong team through proactive recruitment and hiring strategies.
  • Traveled to several different locations to provide support.

Warehouse Manager

Hub Group/ Forward Air
04.2023 - Current
  • Managed daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
  • Oversaw inventory management, maintaining accurate stock levels and timely replenishment.
  • Trained new employees on warehouse procedures and safety regulations for optimal performance.
  • Implemented organizational systems for storage and retrieval to enhance operational efficiency.
  • Coordinated with shipping departments to ensure timely dispatch of goods to customers.
  • Developed staff schedules to optimize labor resources while meeting operational demands.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Collaborated with team members to troubleshoot issues, enhancing problem-solving capabilities within the warehouse environment.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.

Location Supervisor

Hub Group/ Forward Air
09.2019 - Current
  • Oversaw daily operations to ensure compliance with safety and quality standards.
  • Managed team performance, providing coaching and guidance to enhance productivity.
  • Implemented process improvements that streamlined workflows and reduced lead times.
  • Coordinated logistics and scheduling for timely delivery of services to clients.
  • Developed training programs for new employees, fostering a culture of safety and efficiency.
  • Ensured workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Conducted employee evaluations, providing constructive feedback and recognizing outstanding performance.

Administrator

Hub Group/ Forward Air/ FSA Logistics
04.2018 - Current
  • Managed logistics operations to streamline shipment processes and enhance service efficiency.
  • Implemented data tracking systems to improve inventory management and accuracy in reporting.
  • Coordinated communication between departments to ensure timely resolution of operational issues.
  • Trained new staff on company policies and operational procedures, fostering a collaborative environment.
  • Reviewed and optimized workflow processes to reduce delays and improve overall productivity.
  • Maintained personnel records and updated internal databases to support document management.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Improved employee productivity with effective time management strategies for daily tasks.

Office Manager

Galloway's Studio Of Dance
08.2004 - 06.2017
  • Oversaw daily office operations, ensuring efficiency and adherence to policies.
  • Managed scheduling and coordination of meetings, optimizing staff time management.
  • Developed and implemented office procedures, enhancing workflow and productivity.
  • Trained and mentored administrative staff, fostering a collaborative work environment.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Education

John Curtis Christian School
River Ridge, La

Skills

  • Effective workload organization
  • Customer service
  • Team leadership
  • Continuous improvement
  • Payment collection
  • Documentation
  • Logistics management
  • Effective multitasking
  • Self-driven and motivated
  • Teamwork and collaboration

Certification

  • Forklift Certified
  • OSHA training


Timeline

Location Manager

Hub Group
10.2024 - Current

Warehouse Manager

Hub Group/ Forward Air
04.2023 - Current

Location Supervisor

Hub Group/ Forward Air
09.2019 - Current

Administrator

Hub Group/ Forward Air/ FSA Logistics
04.2018 - Current

Office Manager

Galloway's Studio Of Dance
08.2004 - 06.2017

John Curtis Christian School

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Amy Glass