Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amy Greenhill

Arnaudville

Summary

Compassionate professional with over 10 years in mental health support, specializing in crisis intervention and treatment planning. Skilled in clinical documentation and educating patients on available resources, dedicated to enhancing patient outcomes and safety.

Overview

1
1
Certification
18
18
years of professional experience

Work History

Mental Health Technician

Ochsner University Hospital & Clinics ER
06.2015 - Current
  • Supported crisis interventions by effectively de-escalating potential conflicts with patients.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Educated patients and families on mental health resources and treatment options available.
  • Worked with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Coordinated essential services for clients, including placement in psychiatric and detox facilities.

Psychiatric Technician

Texana Crisis Center
02.2012 - 06.2015
  • Monitored patient behavior and mental status to ensure safety and well-being.
  • Facilitated group therapy sessions to promote coping skills and emotional support.
  • Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
  • Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.

Day Program Technician

Texana Center
02.2008 - 02.2012
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Analyzed student performance data to drive curriculum improvements and enhance academic outcomes.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.

Education

Associate of Applied Science - Human Services

Wharton Junior College
Richmond, TX
12-2007

High School Diploma -

Calallen High School
Corpus Christi, TX
05-2004

Skills

  • De-escalation techniques
  • Substance abuse awareness
  • Treatment Planning
  • Clinical documentation
  • Collaborative treatment planning

Certification

CPI

BLS

Timeline

Mental Health Technician

Ochsner University Hospital & Clinics ER
06.2015 - Current

Psychiatric Technician

Texana Crisis Center
02.2012 - 06.2015

Day Program Technician

Texana Center
02.2008 - 02.2012

Associate of Applied Science - Human Services

Wharton Junior College

High School Diploma -

Calallen High School
Amy Greenhill