Amy Salazar
New Orleans
Summary
Creative Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.
Overview
18
18
years of professional experience
Work History
Barista
Starbucks
Miami
08.2021 - 06.2024
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Memorized official and off-menu coffee and tea preparations.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Received and accurately processed customer payments.
- Implemented promotional activities, including in-store events, to increase customer engagement and sales.
- Engaged with customers on social media platforms, responding to inquiries and promoting special offers.
- Checked brewing equipment for proper functionality.
- Monitored inventory levels of supplies and restocked when necessary.
- Stocked shelves with ingredients needed to make coffee drinks.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Implemented feedback from customers to improve service quality and menu offerings.
- Prepared and served hot or cold beverages.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Supported highest standards of conduct and service to support company reputation.
- Managed cash register and processed transactions with accuracy and integrity.
- Worked effectively in team environments to make the workplace more productive.
Merchandiser
American Greetings
Mobile
01.2014 - 01.2018
- Facilitated communication for effective planogram execution.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Organized store layouts to maximize sales opportunities.
- Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Recognized by management for providing exceptional customer service.
- Operated a variety of machinery and tools safely and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Printed labels and tags for for-sale merchandise.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Bartender/Server
Ruby Tuesday
Dunedin
09.2009 - 07.2014
- Trained new bartenders on drink preparation and upselling techniques.
- Poured wine, beer and cocktails for patrons.
- Adhered to state regulations regarding serving alcohol responsibly.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Greeted guests with friendliness and professionalism.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Greeted frequent visitors by name and explained new promotions.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Explained menu items, describing ingredients and cooking methods upon request.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Stayed informed about daily specials, new menu items, promotions.
- Cleaned tables and chairs to prepare dining area for next customers.
Bartender/Server/Expeditor
Ruby Tuesday
Elizabeth City
08.2006 - 07.2009
- Same as above
Education
Associate of Arts - General Studies
Clatsop Community College
Astoria, OR06-2005
Skills
- Soft selling
- Dining room maintenance
- Coffee expertise
- Opening and closing duties
- Display case merchandising
- Up-selling
- Cash register operation
- Team player
- Active listener
Accomplishments
- Received Partner of the Quarter award
Affiliations
- Excel with multitasking
- The ability to do multiple jobs
References
References available upon request.
Timeline
Barista
Starbucks
08.2021 - 06.2024
Merchandiser
American Greetings
01.2014 - 01.2018
Bartender/Server
Ruby Tuesday
09.2009 - 07.2014
Bartender/Server/Expeditor
Ruby Tuesday
08.2006 - 07.2009
Associate of Arts - General Studies
Clatsop Community College
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