AMY ULLOA

Managing greater than $7,000,000 in net receivables. marketing/receivable growth (direct and indirect), loan underwriting, collection control/bad debt expense, customer service, compliance with policies and procedures, systems administration, develop and achieve business plan goals, P&L accountability, personnel management (recruitment, training/coaching, development, delegation, and performance evaluations). Operate with minimal supervision, while managing a high performing team. Notary Public through State of MS. August 2023 Regional Manager of the month, May 2023 and June 2023 Regional Branch of the month, May 2023 First place in Divisional and Company net receivable gain with over $300,000, and 122% Increase in Auto loan volume YOY.

Manager training program, assisted with daily operations in the branch. Traveled to other branches to relief manage. Strongly focused on business development. Cured delinquent accounts, handled potential charge off, and legal processes. Answered phones, processed loan applications, closed personal property and auto loans, and sold qualifying voluntary products.

Assisted branch manager in day-to-day operations. handled collections on delinquent accounts, took loan applications, manual underwriting, processing & closing of personal property and auto secured loans. Identify and recommend products that meets the customers needs, and the organization’s lending guidelines. Maintained strict confidentiality of client information. Handled legal accounts - prepare & filed suits with clerk of courts, represented company at court proceedings, filed garnishments, coordinated with attorney when necessary, and posted garnishment and bankruptcy payments.