Amyia Lee
Shreveport
Summary
Certified Medical Assistant with a robust clinical foundation and over four years of experience in healthcare and customer service. Proven success in supporting diverse medical teams in fast-paced environments, including Allergy, Internal Medicine, OBGYN, Oncology, and Wound Care. Recognized for delivering compassionate, patient-centered care while maintaining meticulous attention to detail and adaptability in dynamic settings. Proficient in EHR systems and medical protocols, contributing to streamlined operations and enhanced patient experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant Wound Care Nurse
A1 Sparrow Health Systems
08.2025 - Current
- Performed clinical tasks including vital signs, EKGs, injections, phlebotomy, and allergy testing.
- Travel with Doctors to home bound patients houses for Primary care and Wound Care Services.
- Assistant the wound care doctor with skin substitute placements and wound dressing and cleaning.
- Administering injections and phlebotomy services.
Nationally Registered Medical Assistant
Christus Shrumpert Highland Clinic
03.2025 - 08.2025
- Provided direct patient care across multiple specialties, including Allergy, Internal Medicine, Rheumatology, Bariatrics, OBGYN, ENT, and Oncology.
- Assisted with minor surgical procedures in Bariatrics and OBGYN departments.
- Performed clinical tasks including vital signs, EKGs, injections, phlebotomy, and allergy testing.
- Documented patient information using EHR systems: NextGen, Summit, Epic, and OncoEMR
Customer Service Representative
Walgreens
08.2024 - 11.2024
- Provided pharmacy-related customer support and resolved client concerns.
- Maintained professionalism in a fast-paced, high-volume
Customer Service Representative
Lowe’s
02.2022 - 01.2024
- Delivered prompt and courteous service to customers, resolving issues with efficiency.
- Collaborated with team members to enhance the customer experience.
Patient Care Associate
Professional Sitters Service
08.2020 - 01.2022
- Cared for patients with Alzheimer's and Dementia, ensuring safety and comfort.
- Assisted with activities of daily living and promoted patient independence.
Assistant Manager
Domino’s
08.2018 - 08.2020
- Supervised daily operations and trained staff in customer service and team efficiency.
- Handled high-volume customer interactions and managed conflict resolution.
Education
Medical Assistant Certification -
Ayers Career College
Shreveport, LA04.2025
High School Diploma -
C.E. Byrd High School
Shreveport, LA05.2019
Skills
- Vital Signs Monitoring
- EMR/EHR Systems (NextGen, Summit, Epic, OncoEMR)
- Phlebotomy & Injections
- Patient-Centered Care
- Diagnostic Testing (EKG, Point-of-Care)
- HIPAA Compliance
- Data Entry & Documentation
- Multispecialty Experience (OBGYN, ENT, Rheumatology, Oncology)
- Team Collaboration
- Patient scheduling
Certification
- Nationally Registered Certified Medical Assistant (NRCMA)
- CPR/AED Certified
- Certified Nursing Assistant (CNA)
Timeline
Medical Assistant Wound Care Nurse
A1 Sparrow Health Systems
08.2025 - Current
Nationally Registered Medical Assistant
Christus Shrumpert Highland Clinic
03.2025 - 08.2025
Customer Service Representative
Walgreens
08.2024 - 11.2024
Customer Service Representative
Lowe’s
02.2022 - 01.2024
Patient Care Associate
Professional Sitters Service
08.2020 - 01.2022
Assistant Manager
Domino’s
08.2018 - 08.2020
Medical Assistant Certification -
Ayers Career College
High School Diploma -
C.E. Byrd High School