Ana Munoz
New Orleans
Summary
Dynamic dental receptionist with a proven track record at Dallas Smiles Dentist, excelling in patient scheduling and enhancing appointment flow. Bilingual in Spanish and English, I leverage strong problem-solving skills and emotional intelligence to foster a welcoming environment, ensuring patient satisfaction and efficient operations.
Overview
7
7
years of professional experience
Work History
Dental Receptionist
Dallas smiles dentist
dallas
10.2024 - 03.2025
- Managed patient scheduling using dental office software for optimal appointment flow.
Transperfect
01.2022 - 01.2023
- Company Overview: bilingual medical interpreter
- Bilingual medical interpreter
CCD Contact center
01.2021 - 01.2022
- Company Overview: Health Appointment’s and Billing
- Health Appointment’s and Billing
call blade
01.2021 - 01.2022
- Company Overview: QA monitoring
- QA monitoring
Advensus
01.2018 - 01.2020
- Company Overview: sales, billing department
- Sales, billing department
Education
High school -
Institute Manuel Tejada Florentino
D.RBachelor’s Degree - dental hygiene
D.RSkills
- Spanish and English
- Problem Solving Skills
- Empathy
- Teamwork skills
- Emotional intelligence
- Multitasking
- Patient scheduling
References
- Dr. Brito Zorrilla, 829-984-9684
- Lic. Yency Escolástico, 809-357-2808
Technical Degrees
- Pharmacy, INFOTEP
- Professional Receptionist, CENTU
- Dental Lab, INFOTEP
- Surgery Assistant, UASD
- Accounting Assistant, INFOTEP
- Technical Radiology, ITEVO
- English Advanced, Dominico Americano
Timeline
Dental Receptionist
Dallas smiles dentist
10.2024 - 03.2025
Transperfect
01.2022 - 01.2023
CCD Contact center
01.2021 - 01.2022
call blade
01.2021 - 01.2022
Advensus
01.2018 - 01.2020
High school -
Institute Manuel Tejada Florentino