Summary
Overview
Work History
Education
Skills
References
Technical Degrees
Timeline
Generic
Ana Munoz

Ana Munoz

New Orleans

Summary

Dynamic dental receptionist with a proven track record at Dallas Smiles Dentist, excelling in patient scheduling and enhancing appointment flow. Bilingual in Spanish and English, I leverage strong problem-solving skills and emotional intelligence to foster a welcoming environment, ensuring patient satisfaction and efficient operations.

Overview

7
7
years of professional experience

Work History

Dental Receptionist

Dallas smiles dentist
dallas
10.2024 - 03.2025
  • Managed patient scheduling using dental office software for optimal appointment flow.

Transperfect
01.2022 - 01.2023
  • Company Overview: bilingual medical interpreter
  • Bilingual medical interpreter

CCD Contact center
01.2021 - 01.2022
  • Company Overview: Health Appointment’s and Billing
  • Health Appointment’s and Billing

call blade
01.2021 - 01.2022
  • Company Overview: QA monitoring
  • QA monitoring

Advensus
01.2018 - 01.2020
  • Company Overview: sales, billing department
  • Sales, billing department

Education

High school -

Institute Manuel Tejada Florentino
D.R

Bachelor’s Degree - dental hygiene

D.R

Skills

  • Spanish and English
  • Problem Solving Skills
  • Empathy
  • Teamwork skills
  • Emotional intelligence
  • Multitasking
  • Patient scheduling

References

  • Dr. Brito Zorrilla, 829-984-9684
  • Lic. Yency Escolástico, 809-357-2808

Technical Degrees

  • Pharmacy, INFOTEP
  • Professional Receptionist, CENTU
  • Dental Lab, INFOTEP
  • Surgery Assistant, UASD
  • Accounting Assistant, INFOTEP
  • Technical Radiology, ITEVO
  • English Advanced, Dominico Americano

Timeline

Dental Receptionist

Dallas smiles dentist
10.2024 - 03.2025

Transperfect
01.2022 - 01.2023

CCD Contact center
01.2021 - 01.2022

call blade
01.2021 - 01.2022

Advensus
01.2018 - 01.2020

High school -

Institute Manuel Tejada Florentino

Bachelor’s Degree - dental hygiene

Ana Munoz