Detail-oriented operator trainee with a strong focus on workplace safety and operational efficiency. Proven ability to conduct quality control checks and maintain accurate operational documentation.
Overview
14
14
years of professional experience
Work History
Operator Trainee
Lafourche Parish Water District 1
Raceland, LA
03.2024 - Current
Operated machinery for water treatment processes, ensuring compliance with safety standards.
Monitored equipment performance and reported issues to senior operators for timely resolution.
Assisted in routine maintenance and cleaning of water distribution systems to ensure optimal operation.
Collaborated with team members to conduct quality control checks on treated water samples.
Documented operational data and maintained accurate records in compliance with regulatory requirements.
Participated in safety training sessions to enhance knowledge of workplace hazards and emergency protocols.
Organized and prepared workstations and materials needed for operations to maximize productivity.
Maintained organized work area by cleaning and removing hazards.
Worked outside in all weather conditions.
Account Manager
Crescent Crown Distributing LLC.
Thibodaux, LA
06.2019 - 02.2024
Developed and maintained strong client relationships to ensure satisfaction and retention.
Coordinated communication between clients and internal teams to streamline processes.
Analyzed market trends to identify new business opportunities and enhance service offerings.
Mentored junior account managers, sharing best practices for client engagement and relationship building.
Negotiated contract renewals, maximizing value for clients while ensuring company profitability.
Collaborated with sales team to identify potential upsell opportunities and expand client base.
Actively participated in networking events within the industry, expanding professional connections and generating leads.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Stayed current on company offerings and industry trends.
Field Technician
AT&T
Houma, LA
06.2015 - 06.2019
Installed and maintained telecommunications equipment to ensure optimal network performance.
Managed inventory of tools and materials, ensuring readiness for field operations.
Communicated with supervisor to report progress, discuss issues and seek guidance.
Minimized potential hazards through adherence to safety guidelines during all field assignments.
Collaborated with other field technicians to resolve complex technical issues.
Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
Exceeded client expectations with excellent communication skills, keeping them informed throughout the entire resolution process.
Resolved complex technical issues with efficiency, significantly reducing system downtime.
Installed and configured new hardware and software, leading to improved system reliability and user satisfaction.
Welder
Bollinger Shipyards
Lockport, LA
06.2012 - 06.2015
Fabricated and assembled metal structures using MIG and TIG welding techniques.
Interpreted blueprints and technical drawings to ensure precise weld specifications.
Conducted quality inspections on welded components for compliance with safety standards.
Maintained a clean and organized work environment to uphold safety regulations.
Welded in flat, horizontal, vertical, and overhead positions.
Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
Prepared for assembly by positioning, aligning and securing parts using tools such as jigs and vises.
Education
Associate of Science - Automotive Collision Repair
Delgado Community College
New Orleans, LA
05-2012
High School Diploma -
Central Lafourche High School
Raceland, LA
05-2010
Skills
Workplace safety
Lockout and tagout procedures
Safety procedures
Operational efficiency
Loading and unloading
Materials handling
Forklift operation
Chemical handling
Computer skills
Timeline
Operator Trainee
Lafourche Parish Water District 1
03.2024 - Current
Account Manager
Crescent Crown Distributing LLC.
06.2019 - 02.2024
Field Technician
AT&T
06.2015 - 06.2019
Welder
Bollinger Shipyards
06.2012 - 06.2015
Associate of Science - Automotive Collision Repair