Andrea Hardcastle
Lafayette
Summary
Fast Past Worker able to work in many different environments, Well rounded and looking to always improve skills and gain more knowledge in the field I am in. Looking to enhance customer experiences as well as help my fellow teammate grow.
Overview
5
5
years of professional experience
Work History
Bartender
Riverside Inn
04.2024 - 11.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Deli Clerk
Shop Rie
05.2023 - 02.2024
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Car Salesman
Adams Jeeps of Maryland
10.2023 - 11.2023
- Participated in training programs to enhance product knowledge and sales techniques, resulting in increased personal success rates.
- Maintained up-to-date knowledge of current automotive trends, products, and competitors to stay competitive in the market.
- Utilized social media platforms effectively to showcase available inventory and engage with potential buyers online.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Casino Cashier
Joker Casino
07.2022 - 03.2023
- Quickly and accurately counted drawers at start and end of each shift.
- Established trust with coworkers and supervisors through consistent adherence to company policies and ethical practices.
- Adhered strictly to anti-money laundering protocols by following proper identification verification procedures for large transactions.
- Maintained compliance with all applicable laws, rules, and regulations pertaining to casino cashier operations.
- Reduced discrepancies in financial reporting through meticulous record-keeping and attention to detail.
- Assisted in maintaining accurate inventory of casino chips and cash, ensuring optimal security levels.
Shift Manager
Pizza Hut
09.2021 - 06.2022
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Cashier/Customer Service Representative
Target
09.2020 - 08.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Waitress
La Rumba
08.2019 - 08.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Crowley High School
Crowley, LA05-2020
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Cleanliness and hygiene
- Responsible alcohol service
- Handling difficult customers
- Cash register operation
- Hospitality service expertise
- Alcohol awareness
- Workplace safety
Timeline
Bartender
Riverside Inn
04.2024 - 11.2024
Car Salesman
Adams Jeeps of Maryland
10.2023 - 11.2023
Deli Clerk
Shop Rie
05.2023 - 02.2024
Casino Cashier
Joker Casino
07.2022 - 03.2023
Shift Manager
Pizza Hut
09.2021 - 06.2022
Cashier/Customer Service Representative
Target
09.2020 - 08.2021
Waitress
La Rumba
08.2019 - 08.2020
High School Diploma -
Crowley High School
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