ANDREA SANTOS
Metairie
Summary
Dynamic professional with extensive experience at TIGO HONDURAS, excelling in financial reporting and team supervision. Proven ability to enhance operational efficiency and accuracy, achieving a 15% reduction in reporting discrepancies. Adept in Excel and effective communication, fostering collaboration and adaptability in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Housekeeping Supervisor
Martha´s Helpers
Kenner
02.2025 - Current
- Follow-up, scheduling, and direct communication with clients.
- Monthly planning, accounts receivable reconciliation, and employee payroll.
- Supervised daily cleaning operations and ensured adherence to quality standards.
- Trained new staff on proper cleaning techniques and safety procedures.
- Coordinated supply inventory and placed orders for cleaning materials.
- Conducted regular inspections to maintain cleanliness in all assigned areas.
- Addressed guest requests and resolved any housekeeping-related concerns promptly.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
ADMINISTRATIVE ASSISTANT
TIGER GLASS WORKS LLC
METARIE
09.2024 - 02.2025
- Planned and coordinated the company's work agenda to ensure efficient operations.
- Provided customer service and followed up on quotations, ensuring timely responses and client satisfaction.
- Managed supplier payments and financial control to maintain healthy cash flow.
- Oversaw client payments and credit management, ensuring timely collections and financial stability.
- Scheduled and coordinated glass, shower, and storefront installations based on prior measurements.
- Assisted in various office administrative tasks to support daily operations.
TREASURER
DIDEMO HONDURAS
03.2022 - 02.2024
- Managed and optimized the payment schedule, ensuring timely processing of supplier payments.
- Oversaw domestic and international supplier accounts, reconciling discrepancies and improving financial accuracy.
- Supervised payroll operations, ensuring compliance with financial regulations.
- Administered loan applications and controlled budget allocations for management.
- Streamlined financial workflows, improving efficiency by reducing processing time.
ACCOUNTANT ANALYST
TIGO HONDURAS
12.2018 - 11.2021
- Managed interconnection and invoice reconciliations for national and international operators.
- Conducted SOX controls and financial reporting, ensuring compliance with accounting standards.
- Led daily registration and processing of financial transactions from agencies and collections.
- Performed balance sheet reconciliations and assisted with month-end closing procedures.
- Improved accuracy in financial analysis, leading to a 15% reduction in reporting discrepancies.
Education
MASTER IN DESIGN, MANAGEMENT AND PROJECT MANAGEMENT - INTERNATIONAL COOPERATION
UNIVERSIDAD EUROPEA DEL ATLANTICO
ESPAÑA11.2023
BACHELOR OF BANKING AND FINANCE -
UNAH
TEGUCIGALPA, HONDURAS03.2011
Skills
- Self management
- Financial and operational reporting
- Excel advanced
- Teamwork
- Flexible and adaptable
- Scheduling management
- Team supervision
- Effective communication
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Housekeeping Supervisor
Martha´s Helpers
02.2025 - Current
ADMINISTRATIVE ASSISTANT
TIGER GLASS WORKS LLC
09.2024 - 02.2025
TREASURER
DIDEMO HONDURAS
03.2022 - 02.2024
ACCOUNTANT ANALYST
TIGO HONDURAS
12.2018 - 11.2021
MASTER IN DESIGN, MANAGEMENT AND PROJECT MANAGEMENT - INTERNATIONAL COOPERATION
UNIVERSIDAD EUROPEA DEL ATLANTICO
BACHELOR OF BANKING AND FINANCE -
UNAH