Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Whittington

Benton

Summary

Professional Lead veterinary technician at Benton Animal Hospital with deep expertise in animal care and medical procedures, pharmacology, and management. Known for strong focus on team collaboration and achieving results, ensuring smooth operations and patient well-being. Skilled in diagnostics, surgical assistance, and patient care. Trusted for reliability and ability to support both team and patients effectively. Highly skilled in client education and communication.

Overview

21
21
years of professional experience

Work History

Lead Veterinary Technician

Benton Animal Hospital
05.2023 - Current
  • Supervised daily operations of veterinary clinic, ensuring compliance with safety and care standards.
  • Mentored junior technicians, enhancing team skills and improving patient care delivery.
  • Implemented efficient workflow processes, reducing wait times and improving service quality.
  • Coordinated surgical procedures, ensuring optimal preparation and post-operative care for patients.
  • Conducted regular assessments of patient health records to ensure accuracy and thorough documentation.
  • Collaborated with veterinarians to create treatment plans tailored to individual patient needs.
  • Continuously updated professional knowledge of advancements within veterinary medicine to provide optimal care for patients.
  • Improved client relationships by addressing concerns promptly, offering helpful advice, and ensuring clear communication between clients and the veterinary team.
  • Assisted veterinarians in emergency situations by providing timely and effective support, ultimately resulting in successful patient outcomes.
  • Demonstrated strong leadership skills by overseeing daily clinic operations while delegating tasks appropriately to ensure smooth functioning of the practice.
  • Conducted diagnostic testing including blood draws, urinalysis tests, radiographs for accurate diagnosing of various medical conditions in animals.
  • Maintained detailed medical records for each patient, resulting in accurate diagnoses and effective treatment plans.
  • Educated pet owners on preventative care measures such as vaccinations, dental care, nutrition management, parasite control strategies to improve pet health outcomes.
  • Performed skilled nursing care tasks such as wound dressings changes or IV catheter placements under veterinarian supervision.
  • Coordinated with external laboratories for prompt and accurate diagnostic test results, aiding veterinarians in determining the best course of treatment.
  • Educated clients on nutrition, preventive health and other animal care.
  • Obtained patient history from owners and performed physical examinations.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Collected and prepared specimens for laboratory testing.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.
  • Performed dental cleanings using ultrasonic scaler.
  • Continuous education of new products such as medications, treatments, diagnostic tools, veterinary clinic management tools/programs, etc.
  • Use of Cornerstone, Avimark, ordering inventory, keeping drug logs, establishing client/patient relationships and gaining trust.

Traveling Reset Team Leader

SAS
02.2021 - 05.2023
  • Led team in executing product resets for improved store layout and customer experience.
  • Led merchandising resets to optimize product placement and enhance customer engagement.
  • Coordinated with store management to ensure compliance with corporate merchandising guidelines.
  • Conducted regular audits of merchandise displays to ensure accuracy and consistency across locations.
  • Assisted in maintaining accurate planograms, updating schematics based on changing inventory levels or seasonal promotions.
  • Optimized space utilization, rearranging shelving configurations as needed to accommodate various product types.
  • Developed strong relationships with vendors, facilitating communication to address issues and improve overall performance.
  • Achieved company objectives through consistent adherence to guidelines during retail reset projects.
  • Improved store appearance by executing merchandise resets and planogram updates according to client guidelines.
  • Enhanced product visibility by arranging promotional displays and carefully positioning items on shelves.
  • Contributed to a positive work environment, fostering teamwork among colleagues for increased productivity.
  • Collaborated with store management to ensure proper merchandising techniques were utilized for optimal results.
  • Mitigated loss prevention risks by identifying potential security vulnerabilities during merchandising activities.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Developed relationships with key store personnel to support proper product placement and visibility.
  • Arranged consistent shelves, bins, and racks at hundreds of locations by following established planograms.
  • Stocked designated items on shelves, end caps and displays.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Interacted with guests in friendly and knowledgeable way.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.

Veterinary Technician

Towne South Animal Hospital
01.2011 - 01.2012
  • Administered medications and vaccinations, ensuring compliance with veterinary protocols and standards.
  • Assisted in surgical procedures, maintaining sterile environments and supporting veterinarians during operations.
  • Monitored patient vital signs, providing timely updates to veterinarians for optimal care decisions.
  • Educated pet owners on post-operative care, fostering better recovery outcomes and client satisfaction.
  • Trained junior technicians on best practices in animal care, enhancing team performance and service quality.
  • Developed and implemented efficient inventory management systems for medical supplies and pharmaceuticals.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
  • Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
  • Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
  • Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
  • Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
  • Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Improved patient care by assisting veterinarians in diagnosing and treating animals.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
  • Provided emergency care for injured animals, significantly reducing recovery time.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Collected and prepared specimens for laboratory testing.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Performed dental cleanings using ultrasonic scaler.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.

Veterinary Assistant

McMahen Veterinary Hospital
05.2006 - 09.2011
  • Assisted veterinarians in performing examinations and treatments on animals.
  • Prepared and maintained examination rooms for optimal efficiency and cleanliness.
  • Monitored animal behavior and vital signs during procedures to ensure safety.
  • Administered medications and vaccinations under veterinary supervision.
  • Educated pet owners on post-treatment care and wellness practices.
  • Maintained accurate patient records using electronic medical record systems.
  • Supported surgical procedures by preparing instruments and ensuring sterile environments.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
  • Restrained animals for examination and treatment.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Kept detailed records of animal treatments and medications.
  • Assisted in examination and treatment of animals in veterinary clinic.
  • Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.

Kennel Technician

North Airline Animal Hospital
05.2004 - 05.2005
  • Assisted in daily care and feeding of animals, ensuring health and wellbeing.
  • Maintained cleanliness of kennel facilities, adhering to safety protocols.
  • Monitored animal behavior for signs of distress or illness, reporting concerns promptly.
  • Administered medications as directed by veterinary staff, following precise instructions.
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Documented animal health observations accurately in records for veterinary review.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
  • Managed inventory of supplies and equipment, maintaining adequate stock levels to meet the needs of the kennel operation.
  • Collaborated with veterinary staff to address medical emergencies, providing immediate care and ensuring timely medical intervention.
  • Strengthened customer trust by delivering detailed updates on their pet's stay, including feeding, behavior, and health status.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.

Education

Associate of Arts - Veterinary Technology

Penn Foster Career School
Scranton, PA

General

Benton High School
Benton, LA
05-2005

Skills

  • Staff training and development

  • Time management mastery

  • Medical record-keeping

  • Diagnostic equipment operation

  • Laboratory sample analysis

  • Preventative care planning

  • Emergency medicine proficiency

  • Client education and communication

  • Veterinary diagnostic imaging

  • Pharmacy inventory management

  • Microsoft word, Excel, and digital medical record

Timeline

Lead Veterinary Technician

Benton Animal Hospital
05.2023 - Current

Traveling Reset Team Leader

SAS
02.2021 - 05.2023

Veterinary Technician

Towne South Animal Hospital
01.2011 - 01.2012

Veterinary Assistant

McMahen Veterinary Hospital
05.2006 - 09.2011

Kennel Technician

North Airline Animal Hospital
05.2004 - 05.2005

Associate of Arts - Veterinary Technology

Penn Foster Career School

General

Benton High School

Similar Profiles

CREATE PROFILE
Andrea Whittington