Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Andrew Alch

Baton Rouge

Summary

Dynamic and customer-focused server with a proven track record at French Market Bistro, enhancing guest experiences through exceptional service and wine pairing expertise. Skilled in order delivery practices and maintaining hygiene standards, I fostered strong relationships with patrons, significantly boosting referrals and walk-in business.

Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Server

French Market Bistro
08.2017 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Helper

Performance Contractors
01.2016 - 07.2017
  • Followed supervisor instructions to complete tasks on time.
  • Loaded and unloaded construction materials to prepare for use in construction.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Operated various hand and power tools to complete general tasks.

Education

High School Diploma -

Catholic High School
Baton Rouge

Associate of Science - Computer Science

Baton Rouge Community College
12-2026

Skills

  • Order delivery practices
  • Daily specials memorization
  • Table resetting
  • Food inspection
  • Customer service
  • Wine pairing
  • Professional appearance

Certification

  • Certified Digital Literacy Pro Training - 12/15/2024

Timeline

Server

French Market Bistro
08.2017 - Current

Helper

Performance Contractors
01.2016 - 07.2017

High School Diploma -

Catholic High School

Associate of Science - Computer Science

Baton Rouge Community College

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Andrew Alch