Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
4
4
years of professional experience
Work History
Bartender/Server
Mata Cara Restaurant Group (Brasa)
New Orleans
09.2024 - Current
Attended regular training sessions to stay updated on new products or trends.
Provided drink suggestions to customers based on their preferences.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Greeted customers and provided excellent customer service.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Server
BGR Restaurant Group (Costera)
New Orleans
01.2024 - 10.2025
Monitored dining room for cleanliness and proper set-up at all times.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Provided excellent customer service to ensure satisfaction.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Stayed informed about daily specials, new menu items, promotions.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Beverage Director
Kpax LLC (Mid City Beer Garden)
Baton Rouge
10.2021 - 12.2023
Prepared monthly reports detailing sales figures, profits and losses in each outlet, product mix analysis and other relevant information.
Created and implemented beverage menus for all restaurant outlets, including cocktails, beer, wine and non-alcoholic options.
Analyzed sales data to identify trends in customer preferences for product selection or promotional strategies.
Developed and maintained relationships with local wineries, breweries and distilleries to provide exclusive offerings to guests.
Monitored inventory levels of alcoholic beverages and placed orders when necessary.