Summary
Overview
Work History
Education
Skills
Affiliations
Summary
Timeline
Generic

Andrew Heckman

Shreveport

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

19
19
years of professional experience

Work History

Director of Sales

SGWS
Shreveport
09.2006 - Current
  • Developed strategic sales plans to drive business growth and customer engagement.
  • Collaborated with marketing teams to create targeted promotional campaigns.
  • Trained and mentored sales representatives on effective selling techniques.
  • Managed key client relationships to enhance customer satisfaction and loyalty.
  • Conducted regular sales meetings to align team goals and performance expectations.
  • Built relationships with customers and industry professionals to establish long-term business growth.
  • Managed a team of sales personnel to ensure performance goals were met or exceeded.
  • Created detailed reports on sales performance metrics and trends.
  • Developed and implemented sales strategies to maximize revenue growth.
  • Facilitated and delivered presentations for account-specific meetings and conference calls.
  • Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.
  • Developed and promoted weekly, monthly and quarterly sales objectives.
  • Analyzed sales statistics to identify areas of improvement and implement corrective actions.
  • Fostered a culture of continuous improvement by encouraging feedback and innovation within the sales team.
  • Directed and coordinated products, services and sales activities.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Supported sales team members to drive growth and development.
  • Identified, developed and maintained relationships with key customers and partners.
  • Led a team of sales managers and representatives, providing training and development to enhance performance.
  • Resolved customer complaints regarding sales and service.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Coached, developed and motivated team to achieve revenue goals.

Education

Associate of Arts - Business

Alleghany CC
Cumberland, MD
05-1991

Skills

  • Sales strategy
  • Customer relationship management
  • Sales forecasting
  • Performance metrics
  • Team leadership
  • Client engagement
  • Sales training
  • Negotiation skills
  • Communication
  • Supervision and leadership
  • Multitasking
  • Leadership
  • Organization and time management
  • Attention to detail

Affiliations

  • Spending time with my family is my top priority outside of work, there is nothing more satisfying then cooking a 5 star dinner for them and just talking about life
  • Love reading books especially self help books that bring insight to make a better manager to my team as well as being a better overall person in general
  • Enjoy golf for the escape it allows but also the time to be with friends and socialize, balance is a big thing to have in ones life!
  • Providing help/mentorship to anyone that is wanting to better their situation in work or life, this is where the coach in me loves to be. It's such a self gratifying thing to help others and I love to be able to provide it.

Summary

  • I love working at SGWS and to be able to lead a team is something I take great pride in so many ways, to see the growth of someone or a whole bunch of people is so rewarding. I take all my life experiences and add that to SGWS FAMILY values is the recipe for building a winning culture for the long haul. If you don't implement the proper foundations of these core beliefs you might as well be building on quick sand because without these engrained beliefs it will be a short ride and that's not what it is all about. I'm empathetic to my people and listen to their opinions but at the same time we have goals to achieve so the principal of being held accountable is the #1 ingredient that I instill in anyone that works with me. I hope this resinates with you all and that you consider me for any possible future opportunities with this great company.

Sincerely,

Andy Heckman

Timeline

Director of Sales

SGWS
09.2006 - Current

Associate of Arts - Business

Alleghany CC

Similar Profiles

CREATE PROFILE
Andrew Heckman