Andrew Nata
Metairie
Summary
Detail-oriented professional with extensive experience in customer service and technical troubleshooting. Proven ability to enhance customer experiences through effective communication and attention to detail, while collaborating seamlessly with team members to deliver exceptional service.
Overview
8
8
years of professional experience
Work History
Cashier Assistant
Costco
New Orleans
06.2025 - Current
- Operated cash register efficiently during high-volume transactions.
- Handled cash, credit, and gift card transactions accurately and securely.
- Issued receipts, refunds, credits or change due to customers.
- Maintained organized and clean checkout areas to enhance customer experience.
- Interacted politely with customers to promote quality service during checkout.
- Assisted customers with merchandise inquiries and product locations.
- Answered customers' questions concerning location, price and use of merchandise.
- Processed customer returns and exchanges according to store policies.
- Resolved customer complaints effectively to ensure satisfaction and loyalty.
- Collaborated with team members to streamline operations and improve customer service.
- Educated customers about membership benefits and promotions offered by the store.
- Answered calls representing Costco while speaking with both customers and business partners
- Worked at the membership desk handling customers' information, issues with memberships, and new members
Computer Technician
Self-employeed
Metairie
01.2018 - Current
- Installed, configured, and maintained computer hardware, software systems, networks, and peripherals.
- Troubleshoot complex technical problems related to hardware components, operating systems, and applications.
- Executed network troubleshooting and maintenance activities to resolve connectivity issues and enhance system reliability.
- Diagnosed issues with existing computer systems and identified solutions to resolve them.
- Built custom PCs based on customers' specifications using various components from different manufacturers.
- Upgraded computers with new hardware components like processors, and RAMs.
- Monitored system performance metrics, identifying anomalies to ensure optimal operation of all connected devices.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Troubleshot devices to identify and solve issues with hardware or software performance.
- Updated software versions with patches and new installations to close security loopholes and protect users.
- Conducted user training sessions on hardware and software management to empower users and enhance technology utilization.
Pro Lot Loader
Home Depot
Chalmette
01.2025 - 06.2025
- Licensed to operate heavy machinery, including forklift, reach truck, electric ladder, electric pallet jack, and order picker.
- Gained hands-on experience across lumber, electric, paint, and pro sales departments.
- Managed customer inquiries and organized systems to enhance customer experience for pro Home Depot clientele.
- Processed cash, credit transactions, and returns while ensuring compliance with company policies.
- Demonstrated willingness to learn operation of new machinery as needed.
- Trained new cashiers on register operations and customer service best practices.
- Resolved customer complaints promptly to foster positive shopping experiences.
Musician, lead musician, Drum Major
Jesuit High School
08.2018 - 05.2023
- Performed live music for large and small audiences.
- Played various music with a broad stylistic range and improvisational flexibility.
- Participated and performed in front of live audiences on television and as part of theater productions.
- Set up and broke down stage equipment before and after performances.
- Assisted in the production of studio recordings.
- Maintained a working knowledge of musical instruments and equipment.
- Attended weekly rehearsals to practice songs, improvisations, and transitions between pieces.
- Collaborated with students and faculty to prepare for musical performances.
- Studied and practiced complicated routines for marches and on-field performances.
- Took on a leadership position to mentor band members and direct performances.
- Identified mistakes made by other musicians and corrected problems.
- Gave feedback to other band members on their performance.
- Balanced school-work with band requirements to stay in good academic standing.
- Attended summer band camp to prepare for upcoming marching band seasons.
- Developed lesson plans for music education classes targeting diverse skill levels.
- Directed, planned, created, and led multiple musical performances.
Education
Associate of Arts - Music
Nunez
Chalmette, LA12-2026
High School Diploma -
Jesuit High School NOLA
New Orleans, LA05-2023
Skills
- Cash handling
- Customer service
- Retail operations
- Technical troubleshooting
- Team collaboration
- Effective communication
- Detail-oriented
- Problem-solving aptitude
- Merchandise promotion
- Relationship building
- Patience and empathy
- Event planning
- Mail processing
- Music performance
Hobbies and Interests
- Music
- Video Games
- Computers
- Meeting New People
- Learning New Skills
Profile - Name
Andrew Nata
Timeline
Cashier Assistant
Costco
06.2025 - Current
Pro Lot Loader
Home Depot
01.2025 - 06.2025
Musician, lead musician, Drum Major
Jesuit High School
08.2018 - 05.2023
Computer Technician
Self-employeed
01.2018 - Current
Associate of Arts - Music
Nunez
High School Diploma -
Jesuit High School NOLA