Andrew Westbrook

Essential Duties & Responsibilities:

• Assign employees to jobs based upon their skills, abilities, availability, and crew performance to maximize the effectiveness of the crew
• Manage field employees including employee contracts, vacation, contract reviews, employee performance evaluations, identify training and job assignment, mobilization of field employees, and address daily employee needs and requests
• Serve as the employees’ primary point of contact regarding training, mobilization, pay, and assignments and resolve concerns or conflicts
• Recruit and hire prospective employees, manage field personnel, create and negotiate contracts, create and implement productivity metrics related to direct employees.
• Assemble well-balanced crews to ensure execution with safety and quality. Optimize crew composition using analytical data sources such as Service Max and Kahuna.
• Where applicable, validate crew composition with Resource Director and other resource managers to ensure total crew strength and suitability for the scope of work.
• Determine employee readiness statuses by incorporating multiple factors including Service Max Workload, bench, Break-In-Service, and Work Time Regulations
• Upon confirming employee availability for a job, work with Field Service Coordinator team to ensure mobilization/demobilization plans.
• Partner with Service Managers, Field Service Coordinators, and the Immigration team to complete necessary immigration documents and ensure employees are clear for travel
• Report on utilization, bench cost, attrition, training statuses and balanced crew development to drive productivity and reduce cost
• Collaborate with other Resource Managers in other regions in order to export and/or borrow field employees needed to cover gaps in the global FieldCore regions or bring the right resource needed to fulfill outages in your region. Ensure global partnership goes both ways.
• Conduct audits and inspections on the work teams during the execution field activities.
• Analyze customer feedback and performance feedback (through Field Performance Survey) and post-outage data to determine ways to improve future customer satisfaction, resource utilization and reduce cost
• Partner with the Regional Training, Development, and Qualifications Manager (TDM) to determine and coordinate career development opportunities for employees and gaps in the workforce that need to be addressed. Ensure that TDM has overview of current employee training records and certificates which need to be uploaded to appropriate systems.
• Ensure employees are up to date on required EHS training
• Participate in creating recruitment strategies and interviewing candidates to maintain a strong and effective team
• Provide regular feedback to field employees about performance and behaviors. Conduct annual performance reviews for all eligible employees.
• Participate in quarterly talent development review processes to retain top tale
• Ability and willingness to work holidays, weekends, and overtime as required to staff field assignments and support employees
• May be assigned other duties to help proactively drive our FieldCore vision and align with our organization’s core values.

• Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
• Implemented initiatives to decrease number of quality variance caused by portable tote agitation.
• Manage, perform, coordinate the management of HD Gas/Steam Turbine site activities
• Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair and calibration after installation
• Respond to requests for emergency repairs and services to troublesome equipment
• Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites
• Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis
• Signs off on all changes implemented.
• Drive customer satisfaction through commitment to quality.
• Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
• Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
• Coach, mentor and train other team members as required, to impart and perpetuate field engineering and/or product knowledge.
• Prepare timely and accurate technical reports for customer records and a reference for future outages
• Ensure all parts needed for the job are shipped to the site
• Perform walk-downs during installation to ensure that the customer’s contractors are working properly.
• Perform aftermarket upgrades that need to be performed at the site level.
• Ability and willingness to work holidays, weekends and overtime as required by field assignments
• Extensive travel to and from projects and various field assignments will be required

• HRSG repairs and maintenance with piping, valves, tube repairs and installs, structural and mechanical
• 7FA, Frame 5, 6B, Steam turbine and generator majors, disassemblies and reassemblies.
• Handled scheduling of subcontractors and staff to complete projects within required timeframes.
• Compiled daily field report, detailing all key activities and outlining project progress for stakeholders.
• Continuously inspected job sites for observation of safety protocols by staff and subcontractors.
• Worked with inspectors, workers, and unions, to conduct weekly status updates.
• Coordinated power equipment use and maintenance to create safe working environment, limit accidents and prevent damages.
• Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
• Led weekly production and operations contractor meetings, facilitating stronger communication and helping to resolve critical issues.

• Interpreted blueprints, sketches and specifications for each job.
• Identified issues and addressed each immediately with job foreman.
• Maintained compliance with all safety procedures from both client and employer.
• Used power hammers or weld pressure vessel tubes to achieve leakproof joints.
• Inspected equipment and structures to determine scope of work (SOW), including lifting and rigging requirements.
• Operated several types of heavy machinery, including forklifts, bobcats and track hoes.
• Dismantled equipment or devices to gain access and remove defective parts or components.
• Assembled and analyzed boilers for defects.
• Contracted by the some of the most reputable organizations including Day and Zimmerman, Flour Flour Daniels, ApCom, Alstom, Babcock and Wilcox, Enerfab and more.