ANGEL TRASK
Alexandria
Summary
Compassionate psychology graduate and Transportation Manager with hands-on experience in patient care, logistics coordination, and behavioral support. Proven ability to advocate for vulnerable populations, streamline transportation services, and support individuals with intellectual and developmental disabilities. Committed to improving quality of life through efficient care delivery and patient-centered support.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Transportation Manager
Trinity Health PACE
Alexandria, LA
08.2025 - Current
- Oversee the safe and efficient transportation logistics for patients, medical equipment, and staff, ensuring timely and coordinated service, crucial for patient well-being.
- Manage daily operations with a focus on patient needs and safety protocols, demonstrating strong organizational and problem-solving skills.
Transportation Dispatcher
Trinity Health PACE
Alexandria, LA
06.2024 - 08.2025
- Coordinate daily transportation, operations, schedules, and communication with drivers and management.
- Organize delivery of home, delivery meals, medical supplies, and pharmacy needs.
- Assist in scheduling regular routes and participant appointments.
- Reroute buses and driver assignments to meet participants’ transportation needs.
- Act as a liaison between departments, promptly reporting any schedule delays or issues.
Receptionist
Trinity Health PACE
Alexandria, LA
04.2024 - 06.2024
- Answers all incoming phone calls, facilitating communication among staff, ancillary departments, doctors, and others by taking and transmitting messages and information to appropriate parties.
- Greeting patients and visitors to the clinic in a friendly and professional manner.
Direct Service Worker
Always Caring Home Care
Alexandria, LA
03.2022 - 01.2026
- Provided compassionate personal care to clients, ensuring comfort and safety in daily activities.
- Assisted clients with mobility and transportation, enhancing independence and quality of life.
- Maintained accurate documentation of patient care activities and progress notes for compliance.
- Collaborated with healthcare professionals to develop personalized care plans tailored to individual needs.
- Maintained clean, safe, and well-organized patient environment.
- Provided personal care assistance for clients with physical disabilities, ensuring their comfort and dignity in every interaction.
Van Driver/ Financial Counselor
Oceans Behavioral Hospital of Alexandria
Alexandria, LA
05.2021 - 04.2024
- Safely transport patients between home & office according to company, state & federal regulations, as well as creating transportation routes for the drivers.
- Collect registration documents, such as insurance cards, identification, and Social Security cards, and review insurance verification forms.
- Inform patients of any financial responsibility, help them set up payment plans, and collect payments for co-pays or deductibles.
Bus Driver/ Substitute teacher/ Kitchen staff
LaSalle Community Action
Sicily Island, LA
08.2017 - 02.2021
- Transport students safely to and from school.
- Perform daily pre-checks & post-checks on the bus.
- Maintain daily paperwork such as mileage.
- Worked as Substitute teacher.
Private Caregiver/Cna
All about you healthcare sitter service
Ferriday, LA
12.2017 - 09.2019
- Assist clients with daily functions such as eating, bathing, dressing & ROM exercises.
- Cook meals, wash clothes & light housekeeping.
Education
B.S - Psychology pre-counseling
Capella University
03-2026
Certification - Patient Care Technician
Louisiana Technical Community College
Ferriday, LA03-2009
High school diploma or GED - Required Study
Ferriday High School
Ferriday, LA05-2008
Skills
- Investigative & Regulatory
- Communication & Interpersonal
- Logistics & Operations
- Technical & Administrative
- Patient Support
- Transportation regulations
- Budget control
- Safety management
- Route planning & optimization
Accomplishments
- Dean's List
- Psi Chi International Honor Society in Psychology
Certification
- CPR Certification
- Certified Nursing Assistant
- CDL Class B
PERSONAL INFORMATION
Driving License: CDL Class B: Authorized to work in the US for any employer
Timeline
Transportation Manager
Trinity Health PACE
08.2025 - Current
Transportation Dispatcher
Trinity Health PACE
06.2024 - 08.2025
Receptionist
Trinity Health PACE
04.2024 - 06.2024
Direct Service Worker
Always Caring Home Care
03.2022 - 01.2026
Van Driver/ Financial Counselor
Oceans Behavioral Hospital of Alexandria
05.2021 - 04.2024
Private Caregiver/Cna
All about you healthcare sitter service
12.2017 - 09.2019
Bus Driver/ Substitute teacher/ Kitchen staff
LaSalle Community Action
08.2017 - 02.2021
Certification - Patient Care Technician
Louisiana Technical Community College
High school diploma or GED - Required Study
Ferriday High School
B.S - Psychology pre-counseling
Capella University