Angel Williams
Opelousas,LA
Overview
2025
2025
years of professional experience
Work History
Receptionist Administrator
Image Weight Loss
Sugar Land, TX
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Acted as first point of contact and set appointments for prospective clients.
- Posts payments in the computer system and generates the appropriate patient receipts.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Ensured medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient and obtaining necessary signatures.
Security Officer
MPS Security
Houston, TX
05.2022 - 08.2024
- Monitored access points to ensure safety and compliance with security protocols.
- Conducted routine patrols to deter and detect unauthorized activities on premises.
- Responded promptly to alarms and incidents, coordinating with law enforcement when necessary.
- Maintained accurate logs of daily activities, incidents, and observations for reporting purposes.
- Conducted regular inspections
- Enforced rules and regulations to maintain order and safety
Lead Restaurant Waitress
Turkeyleg Hut
Houston, TX
05.2023 - 06.2024
- Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience.
- Delivered accurate checks and processed bill payments in POS system.
- Upsold drinks and desserts, boosting sales and profit.
- Trained new employees on restaurant policies.
- Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders.
- Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
- Monitored inventory levels of supplies, assisting in stock management to minimize shortages.
Shift Leader
Taco Bell Restaurant
Houston, TX
04.2018 - 12.2020
- Supervised daily operations, efficient food preparation, ensuring adherence to company policies and quality standards.
- Trained and mentored new team members on food preparation and customer service protocols.
- Monitored food safety practices, ensuring compliance with health regulations and standards.
- Assisted in financial reporting by tracking sales data and preparing cash deposits daily.
- Assisted in inventory management and stock rotation.
Call Center Agent
Xerox
Houston, TX
04.2017 - 04.2018
- Resolve customer issues.
- Take bill payments.
- Troubleshoot technical difficulties.
- Sale new and upgrade customer devices.
- Handled customer concerns tactfully, promptly, and with genuine concern for the customer's problems.
- Met performance goals and call center metrics in fast-paced performance setting.
- Transferred phone calls to the proper department or individual as necessary.
Catering / Cold Sauce Helper
Pappadeaux's Commissary
Houston, Tx
01.2015 - 03.2017
- Assisted in food preparation and assembly for high-volume orders.
- Maintained cleanliness and organization of workstations to ensure safety standards.
- Engaged in training new hires on standard operating procedures and safety practices.
- Supported inventory management by tracking supplies and notifying supervisors of shortages.
- Followed recipes accurately to deliver consistent product quality and taste.
- Operated kitchen equipment safely, adhering to operational guidelines and protocols.
Waitress
Waffel House
Houston, TX
- Welcomed customers with a friendly and professional demeanor.
- Facilitated order-taking to enhance customer service experience.
- Prepared and assembled food items to support efficient kitchen operations.
- Assisted in maintaining cleanliness of designated areas. Restocked supplies as needed to support operations.
Education
High School Diploma -
Peabody Magnet High School
Alexandria, LA05-2012
High School Diploma -
Peabody Magnet High School
Alexandria, LA05-2012
Timeline
Lead Restaurant Waitress
Turkeyleg Hut
05.2023 - 06.2024
Security Officer
MPS Security
05.2022 - 08.2024
Shift Leader
Taco Bell Restaurant
04.2018 - 12.2020
Call Center Agent
Xerox
04.2017 - 04.2018
Catering / Cold Sauce Helper
Pappadeaux's Commissary
01.2015 - 03.2017
Receptionist Administrator
Image Weight Loss
Waitress
Waffel House
High School Diploma -
Peabody Magnet High School
High School Diploma -
Peabody Magnet High School