Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angela Grant

Shreveport

Summary

A natural gift for independently researching and compiling documents and data for reports. Diligent, communicative, and dedicated to complying with federal and provincial laws and regulations.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Advanced Medical Support Assistant

Veteran Affairs Medical Center
Shreveport
01.2021 - Current
  • Managed patient scheduling and appointment coordination for efficient clinic operations.
  • Facilitated communication between veterans and healthcare providers to ensure effective care.
  • Assisted in processing medical records and documentation for patient visits.
  • Supported administrative tasks including filing, data entry, and office organization.
  • Trained new staff on office procedures and patient management systems effectively.
  • Maintained confidentiality of patient information in compliance with privacy regulations.
  • Performed administrative tasks such as filing, faxing, photocopying, and scanning documents.
  • Answered phone calls from patients or healthcare providers and responded to inquiries professionally.
  • Greeted patients upon arrival and directed them to their destination within the facility.
  • Assisted with the scheduling of patient appointments and follow-up visits.
  • Verified patient insurance coverage for services rendered at the facility.
  • Ability to multitask.
  • Timekeeper for payroll.

Student Finance Coordinator

Remington College- Shreveport Campus
Shreveport
09.2014 - 12.2020
  • Managed financial records and transactions for student accounts and institutional budgets.
  • Prepared monthly financial reports and reconciled discrepancies in budget allocations.
  • Assisted in developing financial policies and procedures for campus operations.
  • Maintained accurate records of tuition payments and grants for student aid processing.
  • Facilitated communication between students, faculty, and administrative staff regarding financial issues.
  • Managed daily banking activities, including deposits, withdrawals, and transfers.
  • Collaborated with various department heads to communicate financial information.
  • Verified and created invoices and payments.
  • Collaborated with accounting team members on various projects.

Receptionist

Remington College- Shreveport Campus
Shreveport
03.2010 - 09.2014
  • Greeted and assisted students and visitors at the front desk.
  • Answered phone calls and directed inquiries to appropriate departments.
  • Maintained accurate student records and updated databases regularly.
  • Handled incoming mail and distributed it to relevant personnel efficiently.
  • Ensured a welcoming atmosphere in the reception area for all guests.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Maintained a neat reception area by organizing materials and tidying up furniture.

Assistant Manager

Walmart
Shreveport
11.1995 - 05.2008
  • Assisted management in training and mentoring new staff members.
  • Coordinated daily operations to ensure efficient store performance.
  • Monitored inventory levels and facilitated timely restocking processes.
  • Implemented visual merchandising standards to enhance product presentation.
  • Resolved customer inquiries and addressed concerns with effective communication.
  • Conducted staff meetings to discuss operational updates and team objectives.
  • Analyzed sales data to identify trends and improve product placement strategies.
  • Collaborated with departments to streamline workflow and enhance service delivery.
  • Managed customer service inquiries and complaints on time.
  • Supervised daily operations, including scheduling shifts and assigning duties.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Ensured compliance with safety regulations and company policies.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Resolved conflicts between team members effectively.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Education

Bachelor of Science - Business Administration

University of Phoenix
Tempe, AZ
05-2025

Skills

  • Project management
  • Financial reporting
  • Customer service
  • Data entry
  • Office administration
  • Patient scheduling
  • Communication skills
  • Quick problem solver
  • Professional self-directed
  • Detailed oriented

Certification

  • Certification in Human Resource

Timeline

Advanced Medical Support Assistant

Veteran Affairs Medical Center
01.2021 - Current

Student Finance Coordinator

Remington College- Shreveport Campus
09.2014 - 12.2020

Receptionist

Remington College- Shreveport Campus
03.2010 - 09.2014

Assistant Manager

Walmart
11.1995 - 05.2008

Bachelor of Science - Business Administration

University of Phoenix

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Angela Grant