Angela Newsom
Shongaloo
Summary
I have empathy and love which is necessary for understanding patient concerns and fears. Paying strong attention to detail is necessary for accurately collecting blood draws. Labeling blood tubes to ensure patient safety and compliance with hospital protocols is necessary to be a great phlebotomist. I have excellent communication skills that will help me interact effectively with patients and put them at ease during the blood drawing experience. I am an outgoing person and love meeting new people. I never meet a stranger and have some computer knowledge. I am willing to learn and always open to learning including my computer skills. I will maintain a safe and hygienic standard in the care of my patients and in the clinical setting.
Overview
2019
2019
years of professional experience
Work History
Meat Wrapper, Cashier, Deli , Bakery
Brookshires
- Offered guests top-notch service, greeting every person and assisting with needs such as locating products.
- Supported cross-functional team efforts by assisting with tasks in other departments as needed, contributing to overall store success.
- Collaborated with other team members to ensure a smooth workflow within the department during peak times.
- Protected consumers by consistently following food handling and safety guidelines.
- Enhanced overall customer satisfaction by providing prompt and accurate meat wrapping services.
- Conducted regular inspections of products for quality assurance purposes, removing any items that did not meet standards from display cases promptly.
- Ensured optimal product freshness by closely monitoring inventory levels and rotating stock as needed.
- Upheld department presentation standards with regular cleaning.
- Weighed, wrapped and labeled meat products for sale to grocery customers.
- Improved efficiency by properly labeling all wrapped meats with relevant information such as weight, price, and expiration date.
- Maintained a clean and organized work area, ensuring compliance with food safety regulations.
- Boosted customer confidence in product quality through consistent attention to detail in packaging and presentation of meats.
- Provided excellent customer service through friendly interactions and quick resolution of any issues or concerns.
- Wrapped meat produce to maintain quality, freshness and condition.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Maintained cleanliness and safety standards to prevent contamination and comply with regulations.
- Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
Certified Phlebotomist Technician
Minden Medical Center
05.2016 - 12.2018
- Enhanced laboratory efficiency by properly labeling and processing collected specimens for testing.
- Upheld strict adherence to HIPAA regulations, maintaining the confidentiality of sensitive patient information at all times.
- Reduced specimen collection errors with thorough patient verification and accurate order interpretation.
- Kept work area clean and organized, adhering to strict standards for sanitation and infection prevention.
- Increased patient comfort during blood draws by utilizing effective communication skills and gentle techniques.
- Served as an integral part of interdisciplinary teams, collaborating effectively with nurses, physicians, and other medical staff members for comprehensive patient care provision.
- Improved patient satisfaction by providing efficient and accurate blood draws in a timely manner.
- Maintained a safe work environment by consistently following infection control and safety protocols.
- Provided compassionate support to anxious or nervous patients, creating a more comfortable environment for blood draws.
- Assisted in training new phlebotomists, leading to increased staff proficiency and overall team performance.
- Ensured optimal specimen quality by adhering to strict venipuncture techniques and handling procedures.
- Stayed current on industry best practices through regular continuing education courses, enhancing patient care quality.
- Centrifuged blood samples as outlined in clinical protocols.
- Elevated patient experience by addressing concerns or questions related to the phlebotomy process with patience and understanding.
Education
Certified Phlebotomist Technician - Phlebotomy
McCann
Shreveport, LA04.2016
Skills
- Workplace cleanliness
- Reliability and punctuality
- Meat storage
- Food safety regulations
- Knife handling
- Labeling accuracy
- Cross-contamination prevention
- Equipment operation
- Safe lifting techniques
- Meat grading
- Temperature control
- Meat wrapping
- Food safety
- Computer applications
- Teamwork
- Attention to detail
- Time management
- Safety protocols
Timeline
Certified Phlebotomist Technician
Minden Medical Center
05.2016 - 12.2018
Meat Wrapper, Cashier, Deli , Bakery
Brookshires
Certified Phlebotomist Technician - Phlebotomy
McCann
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