ANGELA RODGERS
Slidell,LA
Summary
Seeking employment with a company who has opportunities for a dedicated Individual with leadership abilities to advance.
Very personable with an extremely friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Highly motivated associate with the desire to take on new challenges with a strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills, as well as working very well within a team setting or independently.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Compliance Manager
Columbia Residential LLC
01.2024 - Current
- Oversees completion of certifications with applicable Affordable Programs including Move-Ins, Annual Recertification, Gross Rent Changes, and Initial Certifications.
- Monitoring Re-certification process to ensure community staff is completing the required certifications timely
- Ensure all documentation used by site staff is up to date and compliant with the governing agency
- Ensure community staff is following procedural guidelines to administer and maintain compliance with all affordable housing programs (Including but not limited to the HUD Programs and LIHTC Programs).
- Assist community staff in the preparation for MOR, LIHTC, PBV S8, Public Housing, and NSpire and other relevant agency reviews.
- Ensure the state monitoring databases are updated monthly as required
- Monitor EIV Compliance including ensuring reports are run timely and track site’s review and investigation of discrepancies.
- Ensure correct usage of income and rent limits as well as utility allowances.
- Assist HAP Administrator with implementation of rent increases including assistance in oversight of utility allowance baselines
- Collaborate with compliance and operations leadership on policy and procedure updates and implementation.
- Provides superior customer service by promptly responding to all incoming calls, messages, and emails in a professional, respectful manner
- Support company goals and action plans.
- Other tasks or duties as assigned by VP.
Assistant Manager
Gulf Coast Housing Partnership
10.2023 - 02.2024
- Assist residents or applicants of housing programs with the goal of achieving maximum residency
- Process annual recertification, interim, move-ins/move-outs
- Posted monthly rent payments, order supplies, conduct property inspection/maintenance work orders.
Caregiver
Amazing Care Services, LLC
03.2019 - 11.2023
- Providing personal care, such as showering, shaving, oral hygiene, and dressing, monitoring health and wellbeing
- Maintaining records and reporting any changes
- Assisting with meal preparation and household tasks, providing emotional support and companionship
- Helping clients with shopping and performing necessary housekeeping to maintain a clean-living space
- Informing family and Physicians about changes in the client's mental or physical health
- Performing basic first aid and emergency care during critical situations.
Lead Cashier
Ulta Beauty
01.2017 - 04.2019
- Confident and proactively helps resolve issues for customers and can balance several customers in a busy retail environment, met customer's by assisting with locating merchandise informing customers of promotions and revisiting frequently to ensure a positive shopping experience
Store Manager
Spotlight Boutique
06.2015 - 04.2019
- Provide excellent customer service to demonstrate proficiency in job knowledge
- Process new shipments and display merchandise to drive sales
- Adhere to store policies and procedures, (returns/exchange guidelines) manage receiving and stockroom areas.
Certified Occupancy Specialist
Interstate Realty Management
05.2011 - 04.2015
- Responsible for ensuring compliance in Low-Income Housing HUD/Tax Credit rules and regulations by overseeing programs, policies, and practices by maintaining up-to-date knowledge of affordable housing tax credit program and related regulations
- Perform various audits and implement necessary solutions to ensure that all properties are following Tax Credit HUD 4350.3 LURA, state and/or county
- Provide administrative support, including timely data entry into compliance reporting systems, and ongoing file maintenance
- Communicate directly with the Local Housing Authority and Regional.
Assistant Manager
Interstate Realty Management Company
03.2010 - 03.2011
- Assist residents or applicants of housing programs with the goal of achieving maximum residency
- Process annual recertification, interim, move-ins/move-outs
- Posted monthly rent payments, order supplies, conduct property inspection/maintenance work orders.
Education
Diploma -
San Juan Senior High
Citrus Heights, CA01.1989
Skills
- RealPage OneSite
- Yardi
- Elite
- EIV
- Effective Time Management
- Ability to Multitask
- Adaptability
- Fast Learner
- Leadership Skills
- Microsoft Office
- Team Player
- Communication Skills
- Customer Service
- Organization
- Professionalism
- Administrative
- Writing Skills
References
Reference available upon request
Certification
NAHMA-NATIONAL AFFORDABLE HOUSING MANAGEMENT ASSOCIATION 2011
CPO-COS -CERTIFIED PROFESSIONAL OCCUPANCY
CERTIFIED OCCUPANCY SPECIALIST
Timeline
Compliance Manager
Columbia Residential LLC
01.2024 - Current
Assistant Manager
Gulf Coast Housing Partnership
10.2023 - 02.2024
Caregiver
Amazing Care Services, LLC
03.2019 - 11.2023
Lead Cashier
Ulta Beauty
01.2017 - 04.2019
Store Manager
Spotlight Boutique
06.2015 - 04.2019
Certified Occupancy Specialist
Interstate Realty Management
05.2011 - 04.2015
Assistant Manager
Interstate Realty Management Company
03.2010 - 03.2011
Diploma -
San Juan Senior High
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