Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Terry

Shreveport

Summary

Dynamic operations manager and real estate agent with a proven track record at Elite Fitness Gym and Century 21 Elite. Expert in financial management and customer relations, driving repeat business through exceptional service. Successfully negotiated contracts and streamlined processes, enhancing client satisfaction and achieving optimal outcomes in transactions.

Overview

11
11
years of professional experience

Work History

Owner/Operations Manager

Elite Fitness Gym
02.2022 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.

Real Estate Agent

Century 21 Elite
06.2014 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Communicated with clients to understand property needs and preferences.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
  • Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
  • Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
  • Presented purchase offers to sellers for consideration.
  • Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
  • Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.

Education

Graduate Certificate - Real Estate

Donaldson
Online
06-2014

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Financial management
  • Negotiation
  • Profit and loss
  • Profit and loss analysis
  • Customer service

Timeline

Owner/Operations Manager

Elite Fitness Gym
02.2022 - Current

Real Estate Agent

Century 21 Elite
06.2014 - Current

Graduate Certificate - Real Estate

Donaldson

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