Summary
Overview
Work History
Skills
Timeline
Generic

Angela Washington

Greensburg

Summary

Dynamic and results-oriented professional with extensive experience in hospitality and housekeeping roles, notably at Children Hospital. Excelled in enhancing customer satisfaction and streamlining service operations. Skilled in guest seating and adept at leveraging customer feedback to improve service quality. Proven ability to manage tasks efficiently, demonstrating both technical prowess and exceptional interpersonal skills.

Overview

13
13
years of professional experience

Work History

Hostess

Children Hospital
Baton Rouge
01.2024 - 01.2025
  • Monitored customer satisfaction levels throughout their meal experience.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Greeted guests warmly upon arrival, seating them promptly.

Housekeeper

Sodexo USA
New Orleans
11.2020 - 12.2023
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.

Evs

Lakeview hospital
Covington
03.2019 - 03.2020
  • Managed household errands and other essential duties.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Housekeeping

St. Helena police jury
Greensburg
01.2012 - 06.2018
  • Assisted with light housekeeping tasks related to patient care.
  • Investigated customer complaints regarding housekeeping services promptly.
  • Performed housekeeping duties such as cleaning countertops, restocking supplies.

Skills

  • Guest seating
  • Customer feedback
  • Table management
  • Menu knowledge

Timeline

Hostess

Children Hospital
01.2024 - 01.2025

Housekeeper

Sodexo USA
11.2020 - 12.2023

Evs

Lakeview hospital
03.2019 - 03.2020

Housekeeping

St. Helena police jury
01.2012 - 06.2018
Angela Washington