Summary
Overview
Work History
Education
Skills
Timeline
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Angele Connell

Denham Springs

Summary

Dynamic and results-oriented professional with a proven track record at McDonald's, adept at enhancing customer satisfaction and streamlining operations. Excelled in multitasking and organization, significantly improving workplace efficiency. Demonstrates exceptional customer service and cash handling skills, ensuring high-quality standards are met with creativity and innovation.

Overview

1
1
year of professional experience

Work History

Crew Member

McDonald's
05.2024 - 09.2024
  • Assisted other team members to achieve goals.
  • Stocked shelves to organize aisles in assigned department.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Took orders, prepared meals, and collected payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Brewed coffee and tea and changed out drink station syrups.

Cashier

Linda's Chicken
02.2024 - 04.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Processed refunds and exchanges in accordance with company policy.

Sales Associate

The Gift Barn
08.2023 - 12.2023
  • Solved customer challenges by offering relevant products and services.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

GED -

Livingston Parish Adult Education Center
Walker,LA
12-2024

Skills

  • Initiative and Self-motivation
  • Flexible schedule
  • Task prioritization
  • Customer service
  • Workplace efficiency
  • Drive-thru operations
  • Company standards
  • Interactive communication skills
  • Cash handling
  • Point-of-sale system
  • Creativity and innovation
  • Multitasking and organization

Timeline

Crew Member

McDonald's
05.2024 - 09.2024

Cashier

Linda's Chicken
02.2024 - 04.2024

Sales Associate

The Gift Barn
08.2023 - 12.2023

GED -

Livingston Parish Adult Education Center

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Angele Connell