Angelica Fernandez
Kenner
Summary
Professional pharmacy technician with strong background in medication management and pharmaceutical operations. Adept at ensuring accuracy, efficiency, and safety in all tasks, with focus on teamwork and achieving optimal results. Skilled in patient communication, inventory control, and regulatory compliance, with flexible approach to adapting to changing needs. Reliable and results-driven, ready to contribute effectively to any pharmacy team.
Overview
8
8
years of professional experience
Work History
Senior Pharmacy Bedside Technician
Walgreens Specialty
11.2016 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained a visually appealing, clean, and well-organized retail space to maximize customer experience.
- Oversaw daily store operations, delegating tasks effectively to ensure smooth functioning of the retail division.
- Managed multiple priorities effectively while working in a fast-paced hospital environment during high-volume periods.
- Developed strong relationships with fellow healthcare professionals, fostering an atmosphere of collaboration and teamwork to achieve common goals.
Education
Associate of Applied Science - Radiologic Technology
Delgado Community College
New Orleans, LA05.2026
Certificate - Pharmacy Technology
Nursing Assistant Network
New Orleans, LA06.2015
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Team Training
- Problem-solving skills
- Immunization Administration
- Insurance Billing
- Knowledge of medical terms
- Knowledge of brand and generic drugs
- Pharmaceutical Calculations
- Medication Dispensing
Timeline
Senior Pharmacy Bedside Technician
Walgreens Specialty
11.2016 - Current
Associate of Applied Science - Radiologic Technology
Delgado Community College
Certificate - Pharmacy Technology
Nursing Assistant Network
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