Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelica Landor

Carencro

Summary

Detail-oriented and dedicated professional seeking a challenging role in a reputable organization to leverage my expertise in finance, customer service, and process management. Continuing to expand my knowledge and contribute to organizational success.

Overview

14
14
years of professional experience

Work History

ACH SPECIALIST & DEBIT CARD PROCESSOR

Baton Rouge Fire Department Federal Credit Union
Baton Rouge
05.2024 - Current
  • Process posting exceptions (ACH and shared drafts).
  • Process stop payments (ACH and shared drafts).
  • Managed ACH transactions for multiple financial accounts and clients.
  • Completes charge-offs and close-outs.
  • Researches and resolves member debit card and ACH disputes.
  • Process wire transactions.
  • Process debit card increases and debit card order requests.
  • Reviews and approves checks submitted through mobile remote deposit capture.
  • Develops and maintains a working knowledge of rules and regulations associated with Payment Systems, including, but not limited to, Regulation CC.
  • Effectively applying independent judgment and resolving complex problems.
  • Reviewed transaction reports for accuracy and potential discrepancies.

ACCOUNTING CLERK II

Lafayette Parish School System - Schools of Choice Office
Lafayette
02.2022 - 04.2024
  • Comply with policies established by federal and state law, including the State Board of Education, and local Board policy.
  • Assisted in month-end reconciliation and reporting procedures.
  • Assists with budget preparation by gathering and compiling information to be used in the budget process.
  • Assists management in the resolution and improvement of accounting problems, practices, and procedures.
  • Monitoring assigned budgets by responding to budget balance inquiries, checking on the status of items processed, and reviewing paperwork for adherence to policy and regulations.
  • Communicates with vendors, and internal and external staff, to verify, correct, and adjust purchase orders and invoices.
  • Advising, assisting, and providing support to federal programs personnel involved with financial record-keeping and reporting.
  • Assisting in establishing accounting procedures in the federal programs office.
  • Providing general accounting, audit, and review of all grant paperwork.
  • Assisting with budget preparation and the completion of financial statements.
  • Reviewing and monitoring all business office forms (check request, payroll, mileage, travel, etc.) processed through the grants office.
  • Verified accuracy of vendor invoices against purchase orders before entering into system for payment processing.

MSR Manager

705 Federal Credit Union
Lafayette
09.2018 - 12.2021
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained and mentored staff on compliance and operational procedures.
  • Handle the cash vault; buy and sell to tellers.
  • Handle the cash shipment between the credit union and the cash provider company.
  • Balance the cash vault daily.
  • Fill and Balance ATM.
  • ACH Debit/Credit, Debit/Credit Maintenance.

Teller

Meritus Federal Credit Union
Lafayette
04.2017 - 09.2018
  • Process deposits, withdrawals, transfers, and loan payment transactions for customers.
  • Identify cross-selling opportunities and refer customers or prospects to the appropriate platform employee.
  • Promote bank products and services to further enhance customer relationships.
  • Assisted members with account inquiries and provided excellent customer service.
  • Assist in the daily balancing and processing of ATMs.
  • Assist in the verification of deposits in the night, and lobby depository.
  • Assist with the dual-control vault responsibilities.
  • Determine client eligibility.
  • Maintained cash drawer balance and ensured compliance with security protocols.

Senior Teller

Hancock Whitney
Lafayette
08.2011 - 11.2016
  • Responsible for receiving and counting working cash at the beginning of each shift.
  • Verify customer identity.
  • Validate and cash checks.
  • Accept cash and/or checks for deposit, process cash withdrawals and check accuracy of deposit slips.
  • Perform services for customers such as ordering bank cards and checks.
  • Receive and verify loan payments, mortgage payments and utility bill payments.
  • Handle specialized tasks such as preparing cashier’s checks, personal money orders, issuing traveler’s checks and exchanging foreign currency.
  • Training and developing new tellers on all job duties to succeed in role.

Education

Bachelor of Arts - Bachelor of General Studies

McNeese State University
Lake Charles, LA
05-2013

Skills

  • Attention to detail
  • Problem solving
  • Communication
  • Organization
  • Technical knowledge
  • Adaptability

Timeline

ACH SPECIALIST & DEBIT CARD PROCESSOR

Baton Rouge Fire Department Federal Credit Union
05.2024 - Current

ACCOUNTING CLERK II

Lafayette Parish School System - Schools of Choice Office
02.2022 - 04.2024

MSR Manager

705 Federal Credit Union
09.2018 - 12.2021

Teller

Meritus Federal Credit Union
04.2017 - 09.2018

Senior Teller

Hancock Whitney
08.2011 - 11.2016

Bachelor of Arts - Bachelor of General Studies

McNeese State University

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Angelica Landor