Dynamic Freight Specialist at Livingston International Inc, adept at reducing shipping costs through strategic negotiation and optimized routes. Proven ability in fostering strong client relationships and enhancing service quality. Skilled in freight export traffic and effective communication, driving operational efficiency and client satisfaction while training teams for consistent excellence. Along with management and people skills.
Overview
22
22
years of professional experience
Work History
Freight Specialist
Livingston International Inc
07.2020 - Current
Reduced shipping costs for clients through effective negotiation with carriers and optimizing shipment routes.
Evaluated carrier performance regularly, establishing expectations for continuous improvement in service quality and costeffectiveness.
Provided training to new team members on best practices in freight management, promoting a consistent approach across the department.
Developed customized freight schedules to accommodate unique client needs while maximizing transportation resources.
Established strong relationships with carriers, fostering a collaborative environment for improved service quality.
Streamlined communication channels between internal departments and external partners, facilitating seamless coordination throughout the shipping process.
Built working relationships with clients to foster loyalty and encourage repeat business.
Observed and tracked consignments to verify timely deliveries and accurate invoicing.
Business Operations Consultant
Southern Franchising Company
07.2015 - 07.2020
Optimized supply chain management strategies for clients, reducing lead times and inventory holding costs while maintaining service levels.
Conducted financial analyses to assess the viability of potential investments or acquisitions for clients'' portfolios.
Collaborated with stakeholders to define project scope, objectives, and deliverables, aligning expectations with achievable results.
Provided expert guidance on change management strategies, supporting organizations through periods of significant transition or restructuring.
Improved client business processes by analyzing current operations and recommending strategic solutions.
Enhanced client profitability through cost reduction initiatives, including vendor negotiations and resource optimization.
Conducted thorough market research to identify new opportunities for client growth and expansion.
Led cross-functional teams to implement business improvement projects, resulting in increased productivity and reduced overhead costs.
Streamlined operational workflows for increased efficiency by identifying bottlenecks and implementing process improvements.
Coached team members on effective problem-solving techniques and methodologies for sustainable success in their roles.
Facilitated workshops and training sessions for clients to build internal capabilities in areas such as leadership, team-building, and process improvement.
Generated reports detailing findings and recommendations.
Sandwich Artist to Multi Unit Manager
Subway Franchise
02.2004 - 07.2015
Greeted guests, promoted specials, and took orders.
Kept workplace clean and organized in line with restaurant policies.
Increased speed of service through effective multitasking and time management skills.
Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
Prepared and presented food in compliance with health and safety guidelines.
Restocked and rotated stock in display case to mitigate stock loss.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Formulated policies and procedures to streamline operations.