Anika Simmons
Baton Rouge
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my attention to detail and problem-solving skills at Southern University and A&M College to significantly improve office efficiency. My proven track record in customer service and data entry, coupled with a strong work ethic, positions me as a valuable asset to any team.
Overview
10
10
years of professional experience
Work History
Operator
Southern University And A&m College - Baton Rouge La
2020.03 - 2022.12
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Cashier
Walmart
2019.07 - 2022.03
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Cashier
RaceTrac
2016.10 - 2018.06
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Housekeeping Supervisor
Fairfield Inn And Suites Marriott
2013.02 - 2016.10
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Completed schedules, shift reports, and other business documentation.
Education
GED -
Belaire High School
Baton Rouge, LA05.2016
Skills
- Attention to Detail
- Problem-Solving
- Teamwork and Collaboration
- Troubleshooting
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Work Ethic and Integrity
- Patience and Empathy
- Customer Service
- Customer Assistance
- Multitasking
- Positive Attitude
- Quick Learner
Timeline
Operator
Southern University And A&m College - Baton Rouge La
2020.03 - 2022.12
Cashier
Walmart
2019.07 - 2022.03
Cashier
RaceTrac
2016.10 - 2018.06
Housekeeping Supervisor
Fairfield Inn And Suites Marriott
2013.02 - 2016.10
GED -
Belaire High School
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