An'jaylyn Grogan
Lafayette
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
5
5
years of professional experience
Work History
Certified Nursing Assistant
Masion De Lafayette
Lafayette
11.2024 - Current
- Assisted residents with daily living activities and personal care needs.
- Maintained accurate patient records and documented changes in condition.
- Communicated effectively with nursing staff regarding patient care plans.
- Supported rehabilitation exercises as directed by physical therapy staff.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Responded quickly to emergency situations involving sudden illness or injury.
Certified Nursing Assistant
Cornerstone at the ranch
Lafayette
06.2023 - Current
- Assisted residents with daily living activities and personal care needs.
- Maintained accurate patient records and documented changes in condition.
- Communicated effectively with nursing staff regarding patient care plans.
- Provided emotional support and companionship to residents during care routines.
- Ensured a clean and safe environment for residents through regular sanitation practices.
- Monitored vital signs and reported abnormalities to nursing personnel promptly.
- Answered call lights promptly and responded to patient needs accordingly.
- Observed and reported unusual symptoms and changes to charge nurse.
Customer Service Representative
Quiown corporation
Katy
09.2021 - 05.2023
- Assisted customers with inquiries and resolved issues effectively.
- Maintained accurate records of customer interactions and transactions.
- Processed orders and managed returns efficiently within the system.
- Collaborated with team members to improve service delivery standards.
- Handled customer complaints with empathy and professionalism.
- Utilized customer relationship management software for tracking communications.
- Provided feedback to management on service enhancements and customer needs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Patterson High School
Patterson , LASkills
- patient care
- vital signs monitoring
- personal hygiene assistance
- patient documentation
- Record keeping
- Team collaboration
- Attention to detail
- Time management
- Empathy in care
References
References available upon request.
Timeline
Certified Nursing Assistant
Masion De Lafayette
11.2024 - Current
Certified Nursing Assistant
Cornerstone at the ranch
06.2023 - Current
Customer Service Representative
Quiown corporation
09.2021 - 05.2023
Patterson High School