Anna Green
Shreveport
Summary
Detail-oriented and energetic candidate with skills in customer engagement and effective communication, honed through experience as a tour guide and administrative assistant. Capable of managing multiple tasks while maintaining strong relationships with clients and colleagues.
Overview
1
1
year of professional experience
Work History
Hawkseeker Tour Guide
The University of Louisiana at Monroe
Monroe, LA
08.2025 - Current
- Enhanced visitor satisfaction by providing engaging and informative campus tours.
- Provided crucial input on marketing materials distributed during tours to better appeal to target demographics among prospective students.
- Represented the college at various recruitment events, showcasing its unique advantages to potential students.
- Collaborated with fellow tour guides to refine presentation skills and share best practices.
- Maintained up-to-date knowledge of college programs, services, and facilities to accurately inform visitors.
- Cultivated strong relationships with admissions staff members, working together seamlessly to deliver comprehensive support throughout each step of the enrollment process.
- Contributed to higher enrollment rates by delivering persuasive presentations about campus offerings.
- Received consistently positive feedback from guests regarding the quality of information provided during tours.
Assistant
The Robinette Firm, APAC
Monroe, LA
01.2025 - Current
- Supported document organization and filing, maintaining accurate records for easy retrieval.
- Coordinated client communications to enhance service delivery and support operational efficiency.
- Managed scheduling for meetings and appointments, optimizing time management across teams.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Education
Bachelor of Science - Kinesiology
University of Louisiana At Monroe
Monroe, LA05-2028
Skills
- Public speaking
- Presentation skills
- Customer engagement
- Social media
- Exceptional communication
- Problem-solving
- Computer skills
- Attention to detail
- Team collaboration
Timeline
Hawkseeker Tour Guide
The University of Louisiana at Monroe
08.2025 - Current
Assistant
The Robinette Firm, APAC
01.2025 - Current
Bachelor of Science - Kinesiology
University of Louisiana At Monroe