Annagrace Watkins
Downsville
Summary
I am a personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing a connection with clients. Motivated to maintain customer satisfaction and contribute to company success. I am driven, enthusiastic and results-oriented with demonstrated passion for building relationships, growing businesses and making others feel beautiful.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Costumer service worker
Excalibur
West Monroe
06.2024 - 09.2024
- Maintained a professional attitude at all times when dealing with customers.
- Answered incoming calls, responded to questions, and resolved customer complaints.
- Tracked inventory levels for all products.
- Explained product features and benefits according to customer needs.
- Greeted customers and helped with customer needs.
Sales Representative
monograms unlimited
Monroe
05.2022 - 08.2022
- Developed key customer relationships to increase sales.
- Operated register, handled cash and processed credit card transactions.
- Reset store displays for special events and seasonal merchandise changes.
- Greeted customers and provided assistance with product selection.
- Answered incoming telephone calls to provide store, products and services information.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
Education
Acellus Academy
Downsville, LASkills
- Product sales
- Verbal and written communication
- Adaptability and flexibility
- Payment processing
- Listening to people’s needs
- Matching people’s preferred clothing styles
Extras
- I have helped at monograms unlimited for multiple summers which led me to eventually work there the summer of 2023.
- I am a nursery worker for my church Farmerville First Assembly
Timeline
Costumer service worker
Excalibur
06.2024 - 09.2024
Sales Representative
monograms unlimited
05.2022 - 08.2022
Acellus Academy