Annaliese Gassiott

• Processed customer transactions using point-of-sale system.
• Maintained clean and organized checkout area.
• Assisted customers with product inquiries and selections.
• Collaborated with team members to ensure efficient workflow.
• Handled cash, credit, and debit transactions accurately.
• Resolved customer complaints with professionalism and empathy.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Greeted customers and answered any questions they had about the store's products and services.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Issued receipts, refunds, credits or change due to customers.
• Delivered high level of customer service to patrons using active listening and engagement skills.

Daily scanned AR and AP papers and input into bistrack

• Processed customer transactions efficiently using point-of-sale systems.
• Assisted customers with product inquiries and special orders to enhance satisfaction.

• Greeted and seated guests promptly, ensuring a welcoming first impression.
• Managed reservation systems efficiently for optimal table turnover.
• Communicated wait times clearly to guests, maintaining transparency and comfort.
• Coordinated with servers to streamline guest service flow during peak hours.
• Maintained cleanliness and organization of the hostess station and dining area.
• Handled guest inquiries and complaints professionally to enhance dining experience.
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Greeted customers and escorted them to their tables.
• Stayed attentive to server availability and table turnover to quickly seat guests.
• Managed reservations, waitlists, and special requests for large parties.

• Greeted visitors warmly and directed them to appropriate staff members.
• Managed multi-line phone system, routing calls efficiently to departments.
• Coordinated appointment scheduling for clients and team members seamlessly.
• Assisted in maintaining organized reception area and office supplies inventory.
• Provided information about services offered to enhance customer experience.
• Maintained confidentiality of client information according to company policies.
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Scheduled and confirmed appointments.
• Greeted visitors and provided them with assistance.
• Provided excellent customer service at all times while interacting with both internal and external customers.