Annika Guillory
Cottonport
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2027
2027
years of professional experience
Work History
Merchandising Team Lead
Academy Sports + Outdoors
Alexandria, LA
08.2024 - Current
- Leads merchandising team to optimize product placement and enhance customer experience.
- Develops and implements visual merchandising strategies aligned with seasonal promotions.
- Trains and mentors team members on effective merchandising techniques and best practices.
- Analyzes sales data to identify trends, adjusting inventory levels to maximize profitability.
- Collaborates with cross-functional teams to coordinate product launches and promotional events.
- Enhances workflow processes to improve efficiency in stock management and product displays.
- Manages inventory for optimal product availability and turnover rates.
- Provides training to new team members on merchandising best practices, enhancing overall team performance.
- Enhances customer experience by providing exceptional service while maintaining a well-organized sales floor environment.
- Optimizes space allocation by conducting regular store walk-throughs and updating floor plans as needed.
- Improves store appearance with effective merchandising strategies, driving customer satisfaction and repeat business.
- Implements planograms to create consistent visual presentations across multiple store locations.
- Spearheads seasonal changes in product offerings, keeping the sales floor fresh and relevant throughout the year.
Emergency Medical Technician
MedExpress Ambulance Services
Alexandria, Louisiana
06.2022 - 08.2024
- Maintained vehicles and medical and communication equipment and replenished first aid equipment and supplies.
- Observed, recorded, and reported to physician, the patient's condition or injury, the treatment provided, and reactions to drugs or treatment.
- Operated equipment, such as electrocardiograms (EKGs), external defibrillators, or bag valve mask resuscitators, in advanced life support environments.
- Decontaminated ambulance interior following treatment of patient with infectious disease and report case to proper authorities.
- Communicated with dispatchers or treatment center personnel to provide information about situation, to arrange reception of victims, or to receive instructions for further treatment.
- Attended training classes to maintain certification licensure, keep abreast of new developments in the field, or maintain existing knowledge.
- Drive mobile care unit to specified location, following instructions from emergency medical dispatcher.
- Responded to emergency calls, providing immediate medical care and support to patients in distress.
- Immobilized patient for placement on stretcher and ambulance transport, using backboard or other spinal immobilization device.
- Comforted and reassured patients.
- Administered first aid treatment or life support care to sick or injured persons in prehospital settings.
- Coordinated work with other emergency medical team members or police or fire department personnel.
- Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
- Operated advanced life support equipment, ensuring readiness for emergency interventions during transport.
- Conducted thorough patient evaluations to ensure accurate documentation of vital signs and medical history.
- Developed and implemented improved response strategies that enhanced operational efficiency in emergency situations.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
Logistics Team Lead
Academy Sports + Outdoors
Alexandria, Louisiana
04.2020 - 05.2022
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Ticket, arrange and display merchandise to promote sales.
- Demonstrate use or operation of merchandise.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Bag or package purchases, and wrap gifts.
- Help customers try on or fit merchandise.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Maintain records related to sales.
- Place special orders or call other stores to find desired items.
- Clean shelves, counters, and tables.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Answer questions regarding the store and its merchandise.
- Inventory stock and requisition new stock.
- Greet customers and ascertain what each customer wants or needs.
- Exchange merchandise for customers and accept returns.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Team Member
Great American Cookie/ Marble Slab Creamery
Alexandria, Louisiana
01.2020 - 03.2020
- Clean food preparation areas, cooking surfaces, and utensils.
- Maintain sanitation, health, and safety standards in work areas.
- Take food and drink orders and receive payment from customers.
- Clean, stock, and restock workstations and display cases.
- Serve orders to customers at windows, counters, or tables.
- Measure ingredients required for specific food items being prepared.
- Mix ingredients such as waffle cone batters.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assisted customers in selecting merchandise best suited to needs.
- Wash, cut, and prepare foods designated for cooking.
- Verify that prepared food meets requirements for quality and quantity.
Cook
Sonic Drive-In
Chalmette, Louisiana
07.2017 - 12.2019
- Clean food preparation areas, cooking surfaces, and utensils.
- Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
- Maintain sanitation, health, and safety standards in work areas.
- Pre-cook items such as bacon, to prepare them for later use.
- Take food and drink orders and receive payment from customers.
- Clean, stock, and restock workstations and display cases.
- Serve orders to customers at windows, counters, or tables.
- Measure ingredients required for specific food items being prepared.
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
- Prepare and serve beverages such as coffee and fountain drinks.
- Prepare specialty foods, following specific methods that usually require short preparation time.
- Wash, cut, and prepare foods designated for cooking.
- Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
- Verify that prepared food meets requirements for quality and quantity.
- Operated kitchen equipment efficiently while adhering to safety protocols.
- Assisted in training new team members on food preparation techniques and procedures.
- Collaborated with team members to meet customer demands during peak hours.
- Monitored inventory levels and reported shortages for timely restocking.
- Implemented portion control practices to minimize waste in food preparation.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Team Member
Baskin Robbins Ice Cream
Chalmette, LA
2015 - 04.2017
- Assisted in preparation and presentation of cookies and ice cream products.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Operated point-of-sale systems efficiently, processing transactions accurately.
- Collaborated with team members to enhance service efficiency during peak hours.
- Learned new recipes and techniques, adapting quickly to production demands.
- Supported inventory management by restocking supplies as needed throughout shifts.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
High School Diploma -
Chalmette High School
Chalmette, Louisiana05.2017
Emergency Medicine
Nunez Community College
Chalmette, LASkills
- Team Work
- Computer Literacy
- Adaptability
- Customer Service
- Attention to Detail
- Active Listening
- Communication
- Merchandise presentation
- Merchandise planning
- Basic life support
- CPR and first aid
- Critical decision-making skills
- Vital signs monitoring
- Airway management
- Direct patient care
- Patient assessments
- Supply restocking
- Critical thinking
- Compassion and empathy
- Physical stamina
- Emergency response
Timeline
Merchandising Team Lead
Academy Sports + Outdoors
08.2024 - Current
Emergency Medical Technician
MedExpress Ambulance Services
06.2022 - 08.2024
Logistics Team Lead
Academy Sports + Outdoors
04.2020 - 05.2022
Team Member
Great American Cookie/ Marble Slab Creamery
01.2020 - 03.2020
Cook
Sonic Drive-In
07.2017 - 12.2019
Team Member
Baskin Robbins Ice Cream
2015 - 04.2017
High School Diploma -
Chalmette High School
Emergency Medicine
Nunez Community College