Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic
Anthony Tanno

Anthony Tanno

Rockwall

Summary

Sales and service professional with extensive management, marketing, and development experience. Understands the organizational needs of managers, with a significant background in building administrative processes that have led to seamless running operations. Champion of social media tools and technologies, with a track record of creating and implementing successful social media campaigns. Expert in developing presentations, spreadsheets, event planning, and creating workflow processes. Trustworthy, reliable, self-motivated, and with a passion for serving others.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Appointment Setter and Customer Service Specialist

Optimus Asset Management
Pinole, CA
07.2010 - 02.2025
  • WFH inbound/outbound sales.
  • Sales management.
  • Inbound call management.
  • Outbound calls: 60 to 150 per day.
  • 10 to 30 appointments per week.
  • There was an increase of 25% in new clients.
  • 1.5 million dollars in revenue annually.
  • Product development and sales.
  • Script review and change recommendation.
  • Zoom meeting attendance.
  • Supporting team meetings.
  • Analyze company KPIs.
  • Customer service support.
  • Client meeting management.
  • Make 50 to 120 cold calls per day.
  • Set 5 to 8 new appointments per week.
  • Increase of 20% in new category/retailers.
  • Increase of 250,000 in revenue annually.
  • Develop and maintain strong relationships with partners, agencies, and vendors to support marketing initiatives.
  • Monitor and maintain brand consistency across all marketing channels and materials.
  • Cold calling and the creation of new business.
  • Lead, mentor, and manage a high-performing marketing team, fostering a collaborative and results-driven work environment.
  • Tracked call metrics such as number of calls made, duration of calls.
  • Coordinated company events with venues and advised staff of pertinent details.
  • Participated in training sessions to stay updated on product offerings and sales techniques.
  • Created and maintained accurate and complete records of all customer interactions in job-related software.
  • Developed and maintained relationships with potential customers through phone conversations.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Qualified customers' interest levels by building trust through conversation and utilizing provided scripts.
  • Scheduled and confirmed appointments.
  • Provided information regarding services and policies.
  • Provided exceptional customer service through effective telephone communication and follow-ups.
  • Responded to emails, telephone calls, and face-to-face inquiries from customers regarding appointment settings.

Marketing Manager & Sales Specialist

Ron Miller and Associates
Chicago
01.2000 - 06.2010
  • Managed creation of marketing materials, collateral and sales support tools.
  • Developed and implemented marketing strategies to increase brand awareness and sales.
  • Collaborated with internal teams on product launches and advertising strategies.
  • Coordinated marketing events for showcasing product and service offerings.
  • Drafted press releases announcing new products or services.
  • Supervised a team of junior marketers in executing various projects.
  • Assessed projects against budgets and timelines, keeping team and assignments on task.
  • Maintained relationships with key customers through regular communication.
  • Delivered marketing strategy updates to upper-level management.
  • Supervised the department and provided guidance and feedback to other marketing professionals.
  • Led nationwide marketing campaigns from planning to execution.
  • Formulated and launched marketing and promotional campaigns to maximize profits.
  • Monitored competitors' activities to stay ahead in the market.
  • Planned and facilitated meetings to share marketing plans and explain future business goals.
  • Prepared marketing campaign budgets with finance personnel.
  • Built relationships with influencers in the industry for increased visibility.
  • Managed the design and production of promotional materials, such as websites and brochures.
  • Conducted thorough market research to obtain detailed understanding of consumer needs and trends.
  • Represented company at local and trade association meetings to promote products.
  • Performed market analysis to better understand target audiences.
  • Developed and implemented marketing plans for new products.
  • Worked with management team to oversee and monitor marketing strategy.
  • Developed and supervised marketing campaigns and events to maximize income and achieve audience targets.
  • Utilized strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints.
  • Developed and implemented comprehensive marketing strategies to create awareness of the company's business activities.
  • Prepared and sent proposals to prospective clients.
  • Designed graphics and logos for advertisements, newsletters, and other marketing collateral.
  • Identified opportunities for new client acquisition through various marketing channels.
  • Set specific marketing goals that align with the overall direction and business goals.

Education

Associate of Arts - Art

Academy of Art
San Francisco, CA.
05-1996

Skills

  • Remote customer service
  • Appointment setting
  • Public Relations
  • Answer emails
  • Marketing
  • Effective communication
  • Critical thinking
  • Sales and Development
  • Staff training
  • Script writing and analysis
  • Product and brand development
  • High Percentage Closer

Certification

  • Texas,Virginia,Iowa,Orgon life and health licenses

Languages

English
Native/ Bilingual
Spanish
Limited

Timeline

Appointment Setter and Customer Service Specialist

Optimus Asset Management
07.2010 - 02.2025

Marketing Manager & Sales Specialist

Ron Miller and Associates
01.2000 - 06.2010

Associate of Arts - Art

Academy of Art

Similar Profiles

  • KUMUDINI S

    KUMUDINI SKUMUDINI S

    AVP - Sales & Distribution at HSBC Asset Management (erstwhile L&T Asset Management)AVP - Sales & Distribution at HSBC Asset Management (erstwhile L&T Asset Management)

  • Kathy Day

    Kathy DayKathy Day

    Property Manager at Optimus Property ManagementProperty Manager at Optimus Property Management

  • Sidharth Navarkhele

    Sidharth NavarkheleSidharth Navarkhele

    Assistant Manager at 360 One Wealth And Asset Management (formally Known As IIFL Wealth And Asset Management )Assistant Manager at 360 One Wealth And Asset Management (formally Known As IIFL Wealth And Asset Management )

  • DaTonian Zollicoffer

    DaTonian ZollicofferDaTonian Zollicoffer

    Asset Management Data & Reporting Specialist at RaytheonAsset Management Data & Reporting Specialist at Raytheon

  • Holly Babb

    Holly BabbHolly Babb

    Teacher at Rockwall ISDTeacher at Rockwall ISD

CREATE PROFILE
Anthony Tanno