Completed diploma program, acquiring essential knowledge and skills for professional growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Oral Surgery Assistant
Ochsner Hospital
Laplace, LA
12.2025 - Current
Assisted in patient preparation and surgical setup, ensuring efficiency and compliance with safety protocols.
Collaborated with surgeons to streamline procedural workflows and enhance patient care experiences.
Managed instrument sterilization processes to maintain a sterile environment for surgical procedures.
Trained new staff on operational procedures and best practices in oral surgery assistance.
Implemented inventory management systems to optimize supply levels and reduce waste.
Developed patient education materials to improve understanding of pre- and post-operative care instructions.
Patient Access Representative
Vident Washington
Washington, NC
01.2023 - Current
Greeting patients: Welcoming patients and their families when they arrive
Collecting information: Gathering patient information, including medical history, insurance, and payment details
Scheduling appointments: Making appointments for patients by phone or in person
Verifying insurance: Checking insurance eligibility and submitting claims for pre-approval
Educating patients: Informing patients and their families about hospital policies, admission and discharge procedures, and visitation schedules
Communicating with staff: Sharing information with other medical care staff
Managing paperwork: Handling paperwork and other clerical duties
Processing payments: Collecting co-pays, dues, and cost shares
Handling billing: Processing payments from patients and addressing billing issues between patients and insurance
Unit Secretary
ECU Health
Greenville, NC
01.2023 - Current
Assisting patients when they arrive at the department for care
Fielding phone calls to the unit
Scheduling appointments with the healthcare providers within the unit
Maintaining, filing and organizing patient records
Working with other departments to coordinate care services
Handling billing and accepting payments
Managing office and medical supplies for the department
Reviewing and verifying health insurance
Janitor/Supervisor
Pitt County Schools
Greenville, NC
04.2019 - Current
Cleaning: Sweeping, mopping, vacuuming, and scrubbing floors
Such as replacing light bulbs or unclogging toilet
Stocking: Maintaining supply closets and restocking bathrooms
Removing waste: Collecting and disposing of trash and recycling
Cleaning outdoor areas: Cutting grass, trimming bushes, and removing snow and debris from sidewalks
Maintaining HVAC: Replacing air filters and ensuring heating and cooling systems are working
Reporting: Notifying management of major maintenance or cleanliness issues, and reporting unsafe conditions
Food Supervisor
Sodexo
Greenville Nc
02.2022 - 2026
Supervised daily food service operations, ensuring compliance with health and safety standards.
Trained and mentored staff on food preparation techniques and customer service excellence.
Developed and implemented efficient workflow processes to enhance service delivery speed.
Coordinated inventory management, reducing waste through effective stock rotation practices.
Led team meetings to address operational challenges and promote continuous improvement initiatives.
Monitored food quality and presentation, ensuring adherence to Sodexo's culinary standards.
Managed scheduling for staff shifts, optimizing workforce efficiency during peak hours.
Line Cook
MCCS Cherry Point
Havelock, NC
02.2023 - 09.2024
Line Cook, or Prep Cook, plates dishes and completes basic food prepping tasks for a restaurant.
Their main duties include preparing and cooking food in a specific station, cleaning up prep areas and making sure the kitchen is stocked.
Front Line Supervisor
MCCS Cherry Point
Havelock, NC
01.2023 - 09.2024
Line Cook, or Prep Cook, plates dishes and completes basic food prepping tasks for a restaurant.
Their main duties include preparing and cooking food in a specific station, cleaning up prep areas and making sure the kitchen is stocked.
Scheduler/Dispatcher
Bats Transportation
Washington, NC
04.2022 - 02.2023
Schedules and dispatches bus drivers and vehicles; establishes routes and schedules in accordance with established guidelines; reviews routes and schedules to accommodate changes; updates route sheets for drivers.
Strong organizational and time management skills.
Excellent communication and interpersonal skills.
Proficiency in scheduling software and tools.
Attention to detail and accuracy.
Ability to prioritize and manage multiple tasks.
Problem-solving and decision-making skills.
Knowledge of relevant industry standards and best practices.
Experience in scheduling or a related field.
May require a bachelor's degree or equivalent experience.
Assistant Manager
Greenville Housing Authority
Greenville, NC
02.2019 - 10.2022
Oversee maintenance operations and ensure timely completion of repairs.
Conduct property inspections to ensure compliance with standards.
Manage the annual certification/recertification process for tenants.
Financial Management: Manage budgets and financial reports.
Administer rent collections and arrears management.
Ensure accurate calculation of tenant payments and housing assistance payments.
Compliance and Legal: Interpret and implement relevant housing legislation and regulations.
Maintain detailed records and documentation.
Staff Supervision: Direct and supervise staff, including property managers, maintenance staff, and other support personnel.
Activity Director
Rock monte
Tarboro, NC
02.2021 - 03.2022
Plans and oversees recreational activities such as sports, arts and crafts, or dancing at facilities like nursing homes, recreation centers, parks and camps.
Their duties focus on creating activities that enrich participants' lives with physical and cognitive exercise and socialization.
Manager
Cook Out Restaurants
Greenville, NC
07.2018 - 10.2020
Scheduling run shift count money clothes store open store
Assistant Manager
FedEx Ground
Greenville, NC
02.2016 - 06.2019
Delivered packages
Take calls
Make timely decisions for all
Fix on trucks
Education
Associate of Arts - Arts of Criminal Justice
University of Phoenix
Tempe, AZ
High school diploma - undefined
Junius H Rose High School
Greenville, NC
06.2004
Skills
Executed food preparation processes to ensure timely service delivery
Spearheaded recruitment initiatives to attract top talent
Oversaw team operations and strategic initiatives to enhance productivity
Assisted customers in identifying product needs and providing solutions Supported sales team in achieving targets through effective communication Contributed to maintaining inventory levels and product displays
Operated box truck to transport goods safely and efficiently Assisted in loading and unloading cargo to meet delivery schedules Supported team in maintaining vehicle cleanliness and functionality
Operated buses on designated routes, ensuring timely and safe transportation for passengers Assisted passengers with boarding and exiting, providing support to those with special needs Maintained cleanliness and orderliness of the bus interior, contributing to a pleasant travel experience
Assisted in creating planograms to optimize product placement Supported team members in executing merchandising strategies Contributed to maintaining organized displays for improved customer experience
Assisted in daily operations of restaurant to maintain service quality Supported team members in achieving customer satisfaction goals Contributed to inventory management and supply ordering processes
Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
Assisted teams in achieving project goals through effective collaboration Supported team members in completing tasks on schedule Contributed to a positive team environment by fostering open communication
Executed timely delivery of goods to ensure customer satisfaction
Executed cash handling procedures to ensure accurate financial transactions
Assisted in maintaining cleanliness of commercial spaces Supported team in executing daily cleaning tasks Contributed to a safe and hygienic work environment
Operated forklift to transport materials efficiently within warehouse Assisted team in maintaining inventory accuracy through careful handling of goods Supported safety protocols by conducting regular equipment checks
Ensured compliance with food safety regulations and standards
Oversaw team operations and ensured adherence to organizational standards
Assisted in maintaining cleanliness and appearance of floors Supported team in executing floor care tasks efficiently Contributed to a safe and welcoming environment through diligent floor maintenance
Demonstrated analytical expertise to evaluate complex data sets and derive actionable insights
Assisted in maintaining accurate financial records Supported monthly reconciliation processes Helped prepare financial statements and reports
Assisted in processing payroll for employees on a bi-weekly basis Supported the maintenance of accurate payroll records and documentation Helped resolve payroll discrepancies and inquiries from staff
Executed general ledger accounting processes to ensure accurate financial reporting
Assisted in managing financial records using QuickBooks Supported team members in data entry and reconciliation tasks Helped maintain accurate accounts payable and receivable processes
Compiled and analyzed financial data to produce comprehensive reports
Assisted in recruitment processes by screening resumes and scheduling interviews Supported onboarding activities for new hires to ensure smooth transitions Helped maintain employee records and assist with benefits administration
Operated vehicles to ensure timely transportation of goods and personnel
Assisted in daily operations of retail environment Supported team members in achieving sales goals Maintained inventory levels to ensure product availability
Assisted in product selection and inventory management Supported visual merchandising efforts to enhance store presentation Collaborated with team members to maintain organized displays
Managed comprehensive budgeting processes to ensure financial accuracy and accountability
Assisted in tracking profit and loss statements to support financial decision-making Collaborated with team members to analyze budget variances and identify cost-saving opportunities Contributed to the preparation of financial reports for management review
Processed customer invoices and payments accurately Assisted in maintaining organized records of accounts receivable Supported team in resolving billing discrepancies efficiently
Assisted in maintaining landscape aesthetics through regular upkeep of plants and lawns Supported team efforts in implementing seasonal planting and pruning schedules Contributed to the overall health of outdoor spaces by performing routine inspections and maintenance tasks
Assisted customers in selecting products that meet their needs Supported team members in maintaining store organization and cleanliness Contributed to achieving sales goals through effective product placement
Assisted in maintaining cleanliness of industrial facilities Supported teams in executing cleaning protocols Contributed to safe and efficient work environments
Assisted in maintaining cleanliness and organization of vehicles Supported team members in delivering high-quality car wash services Contributed to customer satisfaction through attentive service
Assisted in polishing surfaces to enhance appearance and quality Supported team members in maintaining equipment for optimal performance Contributed to a clean and organized workspace to promote efficiency
Assisted in documenting project details and requirements Supported team members in maintaining accurate records Contributed to the organization of project information for easy access
Oversaw custodial operations to ensure cleanliness and safety standards were consistently met
Supported daily office operations by organizing schedules and managing correspondence Assisted team members with administrative tasks to enhance productivity Coordinated meetings and events to facilitate effective communication
Oversaw store operations, ensuring efficient management and customer satisfaction
Assisted in maintaining accurate financial records Supported preparation of financial statements and reports Collaborated with team members to ensure compliance with accounting standards
Oversaw comprehensive janitorial operations to ensure cleanliness and hygiene standards
Oversaw daily restaurant operations, ensuring high standards of service and customer satisfaction
Oversaw freight operations, ensuring timely and efficient delivery of goods
Performed routine cleaning tasks to maintain cleanliness and organization in assigned areas Assisted team members in achieving a tidy and safe environment Supported daily operations by ensuring all surfaces were sanitized and clutter-free
Oversaw daily operations and staff management as Assistant Manager
Assisted in managing inventory levels to support operational efficiency Contributed to tracking stock movements to maintain accurate records Supported team efforts in organizing inventory for easy access
Driving
Accounting
Cleaning
Certification
BLS, 2023-03-01, Recognition of Cardiac Arrest: Identifying signs of sudden cardiac arrest, such as unconsciousness and no breathing or only gasping. Activation of Emergency Response Systems: Calling for help (911 or the local emergency number) or asking someone else to do so. Cardiopulmonary Resuscitation (CPR): Performing chest compressions and rescue breaths to circulate blood and oxygen to the vital organs. Chest Compressions: Pressing down on the center of the chest at a rate of 100-120 compressions per minute. Rescue Breaths: Giving breaths into the victim's mouth, ensuring the airway is clear. Use of Automated External Defibrillator (AED): Using a portable device to deliver an electric shock to the heart to restore a normal heartbeat. Airway Management: Ensuring the airway is clear and open for breathing. Scene Safety: Ensuring the scene is safe for both the rescuer and the victim.
CPR, 2022-05-01, CPR Certified
CPR/AED Certification, American Red Cross, 2025-03-01