April Wright
Minden
Summary
Dedicated and enthusiastic team player with a positive and outgoing personality. Committed to ensuring customer satisfaction and driving company success. Skilled in optimizing processes for efficiency and quality. A dynamic and articulate individual with a strong focus on building relationships, fostering partnerships, and driving business growth.
Overview
2
2
years of professional experience
2018
2018
years of post-secondary education
Work History
Substitute Teacher
Mother Goose Land
Minden
12.2024 - Current
- Managed classroom activities and maintained a positive learning environment.
- Requested as substitute teacher based on excellent referrals and trusted performance.
- Developed lesson plans to engage students across various subjects.
- Implemented classroom rules and procedures to ensure student safety.
Caretaker
Best Kare Journey
Minden
08.2024 - Current
- Provided daily support with personal care and hygiene for clients.
- Assisted clients with mobility and transportation needs.
- Maintained cleanliness and organization in living areas and common spaces.
Sales and Customer Support
Primerica
Minden
10.2023 - 01.2025
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Minden High School
Minden, LouisianaSkills
- Customer service
- Inbound & outbound calling
- Teamwork & collaboration
- Critical thinking
- Attention to detail
- Complex problem solving
- Adaptability to change
- Time management
Timeline
Substitute Teacher
Mother Goose Land
12.2024 - Current
Caretaker
Best Kare Journey
08.2024 - Current
Sales and Customer Support
Primerica
10.2023 - 01.2025
Minden High School