Ariel Palombo
Lafayette
Summary
Worked with Fezzos for 9 years to current. Promoted from server to bartender withing 1.5-2 years. Promoted to team lead / manager floor support. Became full time bartender. Then promoted to bar manager. Worked in the bar for about 6-7 years. Now I'm promoted to front of house manager.
Overview
9
9
years of professional experience
Work History
FOH Manager
Fezzos Steakhouse
11.2016 - Current
Managing front of house staff. Dealing with guest complaints. Scheduling. New staff orientation. Hiring. Interviews. Ez Cater/deliveries. Bartending/serving/togos/host/expo trained.
Bartender/ Bar Manager
Fezzos Steakhouse
11.2016 - Current
Bartending, guest services, serving, bar backing, running food, washing dishes, stocking, inventory, ordering/saving up inventory, meetings with reps, catering bartending, leadership role.
Education
Associate/Bachelors - RN Nursing
LSUE
Eunice, LAAssociate - RN Nursing
Slcc
Lafayette, LA2027
High School -
Erath High School
Erath, LA05.2011
Skills
- Scheduling staff
- Marketing support
- Complaint handling
- Guest relations
- Reservation handling
- Promotions management
- Table management
- Point of sale systems
- Hygiene standards
- Order accuracy
- Policy enforcement
- Conflict resolution
- Training and mentoring
- Team building
- Health and safety regulations
- Training and coaching
- Food safety compliance
- Staff management
- Task delegation
- Quality control
- Staff motivation
- Pre-shift walk-through
- Staff supervision
- Service prioritization
- Quality standards
- Employee scheduling
- POS system operations
- Hiring
- Performance evaluation
- Health department inspections
- Restaurant maintenance
- Floor management
- Teamwork
- Time management
- Attention to detail
- Reliable and responsible
- Multitasking
- Collaboration and teamwork
- Reliability
- Excellent communication
- Critical thinking
- Customer satisfaction
- Organizational skills
- Team leadership
- Money handling
- Cash handling
Timeline
FOH Manager
Fezzos Steakhouse
11.2016 - Current
Bartender/ Bar Manager
Fezzos Steakhouse
11.2016 - Current
Associate/Bachelors - RN Nursing
LSUE
Associate - RN Nursing
Slcc
High School -
Erath High School
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