Arlisha J.Tillery
Greensburg
Summary
Certified Pharmacy Technician with over 10 years of experience providing exceptional customer service in fast-paced pharmacy settings. Skilled in prescription processing, insurance billing, inventory management, immunization administration, and HIPAA compliance. Dedicated to delivering compassionate patient care, building strong customer relationships, resolving insurance issues, and supporting pharmacists with accuracy and efficiency. Recognized for excellent communication, attention to detail, teamwork, and a commitment to outstanding patient satisfaction.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Certified Pharmacy Technician
A-1 Pharmacy
Hammond
08.2019 - Current
- Processed and filled over 200 prescriptions per shift with a focus on accuracy.
- Resolve insurance claim rejections and prior authorizations to ensure timely medication access.
- Assisted 100+ patients daily with prescriptions, medication questions, and refill requests.
- Administer immunizations under pharmacist supervision.
- Maintained inventory and medication stock levels to support seamless pharmacy operations.
- Ensure HIPAA compliance and provide exceptional customer service.
Certified Pharmacy Technician Lead
Fred's Pharmacy
Greensburg
01.2016 - 08.2019
- Trained and mentored new pharmacy technicians on procedures and best practices, fostering a knowledgeable team.
- Led daily pharmacy technician workflow, enhancing operational efficiency.
- Processed prescriptions accurately while maintaining compliance with state and federal pharmacy regulations.
- Provided exceptional customer service by assisting patients with prescriptions and medication inquiries, addressing insurance questions effectively.
- Managed medication inventory, ordered supplies, and monitored stock levels to reduce storage.
- Assisted with scheduling and delegated daily responsibilities to pharmacy technicians.
Certified Nursing Assistant
St. Helena Parish Nursing Home
Greensburg
02.2009 - 06.2015
- Bathe and dress patients to ensure comfort and dignity.
- Serve meals and assist patients with eating to promote nutrition and well-being.
- Assessed patient health by taking vital signs, ensuring timely identification of any abnormalities.
- Turn or reposition patients who are bedridden.
- Collect information about conditions and treatment plans from caregivers, nurses, and doctors.
- Lift patients into beds, wheelchairs, or exam tables to facilitate mobility and care.
Pharmacy Technician Intern
National Infusion Services
Baton Rouge
03.2015 - 05.2015
- Assisted pharmacist with prescription preparation and patient consultations
- Documented temperature and medication data to ensure accuracy and compliance
- Gathered patient information for medication cart preparation to support timely medication administration
Pharmacy Technicain Intern
Fred's Pharmacy
Baker
01.2015 - 03.2015
- Collaborated with licensed pharmacist to deliver high-quality service in fast-paced environment.
- Prepared labels and filled prescriptions, ensuring accuracy and compliance with pharmacy standards.
- Welcomed customers to create a friendly atmosphere. and receiving written prescriptions or refill requests.
Education
Pharmacy Technician -
Virginia Career Institute
Baton Rouge, LA07-2015
Patient Care Technician -
Louisiana Technical College
Greensburg, LA05-2009
High School Diploma -
St.Helena Central High
Greensburg, LA05-2007
Skills
- Prescription Processing
- Medication Safety
- Immunization Administration
- HIPAA Compliance
- Insurance Billing
- Regulatory Compliance
- Medication Stock Control
- Patient Communication
- Patient Support
- Patient Engagement
- Patient Advocacy
- Time Management
- Multitasking
- Workflow Supervision
- Team Leadership
- Staff Training
- Attention to Detail
Certification
- Certified Pharmacy Technician Issued By Pharmacy Technician Certification Board (PTCB) Credential #30037479-March 2017
- Certified Pharmacy Technician Issued By Louisiana Board of Pharmacy-CPT.013884-May 2017
- Immunization Administration Certification Issued by the National Pharmacy Technician Association - April 2021
- Immunization Administration Certificate (Immunization Administration) Issued by Pharmacy Technician Certification Board (PTCB) Credential #30165154 May 2021
Timeline
Certified Pharmacy Technician
A-1 Pharmacy
08.2019 - Current
Certified Pharmacy Technician Lead
Fred's Pharmacy
01.2016 - 08.2019
Pharmacy Technician Intern
National Infusion Services
03.2015 - 05.2015
Pharmacy Technicain Intern
Fred's Pharmacy
01.2015 - 03.2015
Certified Nursing Assistant
St. Helena Parish Nursing Home
02.2009 - 06.2015
Pharmacy Technician -
Virginia Career Institute
Patient Care Technician -
Louisiana Technical College
High School Diploma -
St.Helena Central High