Armani' Smith
Lake Charles
Summary
Highly skilled and enthusiastic professional with more than 7 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
7
7
years of professional experience
Work History
CNA Supervisor
Calcasieu Community Care Center
08.2022 - 05.2025
- Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
- Maintained high standards of care by ensuring compliance with state and federal regulations.
- Improved patient care by implementing new protocols and procedures for CNA team members.
- Developed strong relationships with patients and their families to foster trust and understanding of treatment plans.
CNA
Brookdale Assisted Living
07.2020 - 02.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Patient Care Technician
Terrebone General Medical Center
06.2018 - 03.2020
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Boosted morale among patients experiencing emotional distress or anxiety through empathetic conversations and therapeutic touch therapies.
- Increased efficiency in the administration of medications by assisting with proper documentation, storage, and disposal procedures.
Education
High School Diploma -
H.L.Bourgeois
Gray, LA05-2018
Skills
- Fundamental life support
- Patient care management
- Team leadership
- Healthcare regulations
- Teamwork
- Problem-solving
- Time management
- Multitasking
- Keyboarding skills
- Office administration
- Verbal and written communication
- Customer service
- Organization
- Complex Problem-solving
Timeline
CNA Supervisor
Calcasieu Community Care Center
08.2022 - 05.2025
CNA
Brookdale Assisted Living
07.2020 - 02.2022
Patient Care Technician
Terrebone General Medical Center
06.2018 - 03.2020
High School Diploma -
H.L.Bourgeois
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