Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Artrice Singleton

Baton Rouge

Summary

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier/ Customer Service

Walmart
11.2022 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Medical Assistant Extern

Alternative Foot Clinc
08.2024 - 09.2024
  • Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
  • Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering injections.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical chart reviews to confirm accuracy and completeness.
  • Communicated with patients and families to answer questions and provide reassurance.
  • Scheduled appointments and tests to coordinate patient care.
  • Maintained clean and safe clinic environment to prevent injuries.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Helped with patient preparation and recovery to support patient comfort and well-being.
  • Enhanced teamwork among staff members through proactive communication about potential issues or concerns impacting patient care delivery or workflow optimization efforts.
  • Assisted in the early detection of health issues through routine screenings, such as blood pressure checks and glucose tests.

Cashier

Mcdonald’s
03.2021 - 10.2022
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Reduced processing errors by meticulously following transaction procedures.
  • Enhanced shopping experience, provided product information and location assistance.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.

Education

Mckinley Senior High School
Baton Rouge, LA
05.2022

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Issue resolution
  • Complex Problem-solving
  • POS system operations
  • Staff training
  • Guest inquiries
  • ID verification
  • Attention to detail
  • Inventory management
  • Decision making aptitude
  • HIPAA compliance
  • Patient scheduling
  • Medical terminology knowledge
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Data entry
  • Phlebotomy
  • Procedure assistance
  • Electronic health records
  • Electronic medical records
  • Compassionate
  • CPR
  • Immunization administration
  • Phlebotomy techniques
  • Specimens collection and processing
  • Patient assessments
  • Medical procedures
  • Laboratory specimen collection
  • Professionalism and ethics
  • Insurance verification
  • Maintaining confidentiality
  • Appointment setting
  • Compassionate caregiver
  • Medical records management
  • Patient care coordination
  • Patient flow management
  • Sterilization techniques
  • First aid
  • Medical supply inventory
  • Equipment sterilization
  • Medical office administration
  • Sterile technique
  • Trustworthy companion
  • Adaptable
  • Inventory and supply management
  • Simple dressings
  • Prioritizing stat orders
  • Payment collection
  • Monitoring patient progress
  • Valid state driver's license
  • Medical office management

Certification

CPR Certified

Timeline

Medical Assistant Extern

Alternative Foot Clinc
08.2024 - 09.2024

Cashier/ Customer Service

Walmart
11.2022 - 10.2024

Cashier

Mcdonald’s
03.2021 - 10.2022

Mckinley Senior High School

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Artrice Singleton